AutoNation Chevrolet Mesa - Service Center

WARNING DON'T BUY FROM THIS DEALERSHIP purchased a 2007 aveo here over 5 years ago and their customer service just gets worse. From the minute I sat down to do the paperwork they were dishonest. I told the aveo here over 5 years ago and their customer service just gets worse. From the minute I sat down to do the paperwork they were dishonest. I told them I didn't want their theft insurance for $750 and they said sorry its automatic. Then I find out my car isn't even made in the USA it was made in South Korea. After two months the car's interior started falling apart and when I brought it in under warranty they said sorry that's not a defect that's abuse! The paint rubbed off all over the console and to clean my interior I followed the directions and just used a damp cloth. Well after owning the car 5 years now I've replaced several parts and no wonder the aveo was discontinued what a piece of junk. So I went in July 31 2012 and purchased a window switch. I took it to Pep Boys and a mechanic plugged it in and it didn't work. So two hours later brought it back to Chevy superstition springs parts department and the nasty guys that run that department told me too bad you opened the bag no refunds. This is the way I'm treated after buying a junker car for 15k and several parts. I even had another part on order. I would never buy a part or a car here ever again. I really wish the president hadn't bailed them out with my tax money. I hope this dealership goes out of business because they have the worst customer service I've had ever witnessed. And the sales people all sit in one golf cart ready to attack you!! More

I took my Silverado in for an oil change, tire rotation and 27 point inspection. The service adivsor Mike Debartolo told me I needed $1000 worth of maintenance items done. The quote included nearly $300 to and 27 point inspection. The service adivsor Mike Debartolo told me I needed $1000 worth of maintenance items done. The quote included nearly $300 to replace the rear brake pads and $600 to replace a water pump. A second opinon at another shop said the pump will need to be replaced eventually but is in no danger of failing soon and will be happy to do the work for less than half the price the dealer quoted. What really ticked me off was the high pressure sales pitch from Mr. Debartolo suggesting that the engine will be completely destroyed within a couple weeks. This is not professional behavior and I will never take my business there again! More

RUN and don't ever look back! I had been going to this RUN and don't ever look back! I had been going to this dealership since 2002 with my chevy zr2 blazer. Been there 15 plus times. In 2007 I had the RUN and don't ever look back! I had been going to this dealership since 2002 with my chevy zr2 blazer. Been there 15 plus times. In 2007 I had the fuel pump replaced and had a lifetime warranty, which means they would replace free of charge to me for the life of my Blazer. I moved to San Diego and as of October 2010 the fuel pump went out again. Called Stephanie in service and told her I couldn't find my receipt and asked her if she'd fax me a copy. She said no problem. Didn't receive a fax or a call back so I called the following day. She said sorry but she was busy and she had to go through boxes of stuff because they did something with their computer system. I called back and ask for the Manager (Fernando) . He acted like he was going to help and asked me for the VIN number. I took it right off old receipts from them. He called me back and said he couldn't find any trace of me and asked me to send him a copy of an old receipt. I did and 4 hours went by. I called back and left message. Fernando called me back and said we purged all your files and can't help you. I said thats not acceptable and something has to be done. He said SORRY. I told him I'd take action against them and write a review on the internet about how they do business. He actually laughed at me. I contacted GM and they took a report and said they can't just erase files like that and said they'd talk to Mr Fernando. Well, I'm happy to say I found my receipt so Power Chevrolet will have to pay even though they purged all my files. So, much for the 100 percent satisfaction they print on their receipts. Save yourself and go some where else!!! More