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AutoNation Chevrolet Mesa - Service Center
Mesa, AZ
915 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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915 Reviews of AutoNation Chevrolet Mesa - Service Center
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February 01, 2022
The Service Advisor that was assigned to me at the time I make the appointment was very unprofessional. Very poor customer service skills. It seemed to me that my problems were very unimportant to him. When make the appointment was very unprofessional. Very poor customer service skills. It seemed to me that my problems were very unimportant to him. When I said that I would be waiting, he laughed and said it would be all day. When I made the appointment it was indicated that I would wait. I made no other arrangements. I told him that I had an extended warranty and he seemed like it was extra work for him. The repairs took 2 days and I had to call to see if it was covered by warranty, how the repairs were come and when it would be ready More
by mlmocbeach
Employees Worked With
Thomas Muccilli
January 31, 2022
Great sales team, great service, went above and beyond to make sure I was taken care of quickly, even though their service department was slammed and didn't have any available appointments. make sure I was taken care of quickly, even though their service department was slammed and didn't have any available appointments. More
by frosty
Employees Worked With
Justin Matusow
January 31, 2022
Took my 2013 Equinox in for a factory recall on an oxygen sensor. They supposedly replaced it, yet did not address (or even mention) the check engine light remaining lit. I had the code read at an auto parts sensor. They supposedly replaced it, yet did not address (or even mention) the check engine light remaining lit. I had the code read at an auto parts store, apparently it is related to this very issue. More
by larryday55
Employees Worked With
Justin Matusow
January 30, 2022
I made my oil change appointment online weeks ago. When I got there, I was told they had no record of my coming in. They were short staff, but still took in my truck. They replaced the oil and rotated the ti got there, I was told they had no record of my coming in. They were short staff, but still took in my truck. They replaced the oil and rotated the tires. They also replaced my environmental unit control panel, as there were burnt out leds. Service manager was polite and work was done in a reasonable time. More
by Holman.vance
Employees Worked With
Mike
January 29, 2022
Great friendly customer service. Took my Equinox in for a cracked exhaust manifold. Had great communication from the minute I dropped it off. It was even done earlier than expected. Outstanding place! cracked exhaust manifold. Had great communication from the minute I dropped it off. It was even done earlier than expected. Outstanding place! More
by Nuts4allhorses
Employees Worked With
Justin Matusow
January 29, 2022
Brought my Equinox in and always have the best experience! I will always go here and have the trust knowing everything will be done quickly and correctly! experience! I will always go here and have the trust knowing everything will be done quickly and correctly! More
by clemke
Employees Worked With
Mike Riley
January 29, 2022
I don't like how they attend me and theu have bad service because they had my car for 12 days and did not do anything to fix my car and they told me that they can't do anything and no one called me they just because they had my car for 12 days and did not do anything to fix my car and they told me that they can't do anything and no one called me they just texted me until I send a email they respond and they have not answerd me. More
by smonroy72
Employees Worked With
Robert
January 29, 2022
I am very disappointed with my last visit! The mechanic admitted that he knew one of the hoses had a leak and that he had to add water but did not inform me or my service advisor. I drove home with a car admitted that he knew one of the hoses had a leak and that he had to add water but did not inform me or my service advisor. I drove home with a car that had stream pouring out and had to return to the dealership. My car is now in the shop until at least Monday Jan. 31 or Tuesday Feb. 1 and has a estamined repair bill of $1700. Because the leak was not part of the work order? Thanks to my advisor I do get a rental car but I am responsible for the daily extra insurance. More
by blwhittsend
Employees Worked With
Thomas
