AutoNation Chevrolet Mesa - Service Center

I have been going to the dealer since I bought my 2011 Equinox new. It was a hassle to get an appointment. I made my appt on line and they called me to change the appt because on line was double booking a Equinox new. It was a hassle to get an appointment. I made my appt on line and they called me to change the appt because on line was double booking appts. then I made another appt then I got an email saying it was cancelled so then I had to call again to reschedule. After I had the service done which I also got new wiper blades they left the plastic on one wiper blade. I have been happy with them 99% of the time but this time it was a lot of hassle just for oil change and wiper blades. More

Thomas AKA Kirk was really helpful and pleasant. Made our experience easy and fast. Very helpful. Thank you! Made our experience easy and fast. Very helpful. Thank you! More

Great service and very friendly. They never try to push work done on my truck that is not necessary. They let me know what needs to be done for the life of my truck and for my safety. work done on my truck that is not necessary. They let me know what needs to be done for the life of my truck and for my safety. More

AutoNation has been my choice since we bought our car in 2010. Thomas has, and is, very thorough and takes good care of my car. Thank you, AutoNation! 2010. Thomas has, and is, very thorough and takes good care of my car. Thank you, AutoNation! More

Poor getting service dept to answer phone to make appointment. We made several unanswered calls.. Waited over an hour for shuttle to pick us up to return to get our car. Driver said he didn’t get the appointment. We made several unanswered calls.. Waited over an hour for shuttle to pick us up to return to get our car. Driver said he didn’t get the message. More

Service team was fast, thorough, and very polite. They even put my car on the fast charger until I came to pick it up. even put my car on the fast charger until I came to pick it up. More

Mr. Riley,I just wanted to email you about my vehicle Mr. Riley, I just wanted to email you about my vehicle that I picked up last night. The charge was more than I expected after when I made my appoin Mr. Riley, I just wanted to email you about my vehicle that I picked up last night. The charge was more than I expected after when I made my appointment with you. I was told the cost would be $160.00 and when I found out it was almost $100.00 more, I was not pleased. When I spoke to you I told you what I had and what I needed done, that is when you gave me the price of $160.00. It seems apparent that I wasn't heard when even the entire bill wasn't even under my name, Thomas Hillridge is what my car was under? It took awhile to find my vehicle because it was under the wrong last name. Then trying to go over the charges and misc. charge of $19.80 with no explanation of what that charge was? Then to top it off, picking up my vehicle and finding several new scratch marks on it that were not there before because of you guys washing it, yeah...not happy. The vehicle came in clean for it was just hand washed by myself two days before. None of my vehicles go through a mechanical carwash because of chances of them being scratched, which mine was. I did not even know that it would be ran through a car wash because if I would have known that, I would have told you not to do it. Maybe that is the misc. charge of $19.80, the car wash? Needles to say, I am not happy at all and I would like to have a manager respond back to me so I can set up an appointment to come see them about these issues. Tom Chaney, not Hillridge More

The service was good, as always. However, the vending machine is terrible. No prices - expensive!!! machine is terrible. No prices - expensive!!! More

Easy to schedule appointments. Tech very responsive and helpful. Vehicle was returned on time as promised. helpful. Vehicle was returned on time as promised. More