AutoNation Chevrolet Mesa - Service Center

Poor getting service dept to answer phone to make appointment. We made several unanswered calls.. Waited over an hour for shuttle to pick us up to return to get our car. Driver said he didn’t get the appointment. We made several unanswered calls.. Waited over an hour for shuttle to pick us up to return to get our car. Driver said he didn’t get the message. More

Service team was fast, thorough, and very polite. They even put my car on the fast charger until I came to pick it up. even put my car on the fast charger until I came to pick it up. More

Mr. Riley,I just wanted to email you about my vehicle Mr. Riley, I just wanted to email you about my vehicle that I picked up last night. The charge was more than I expected after when I made my appoin Mr. Riley, I just wanted to email you about my vehicle that I picked up last night. The charge was more than I expected after when I made my appointment with you. I was told the cost would be $160.00 and when I found out it was almost $100.00 more, I was not pleased. When I spoke to you I told you what I had and what I needed done, that is when you gave me the price of $160.00. It seems apparent that I wasn't heard when even the entire bill wasn't even under my name, Thomas Hillridge is what my car was under? It took awhile to find my vehicle because it was under the wrong last name. Then trying to go over the charges and misc. charge of $19.80 with no explanation of what that charge was? Then to top it off, picking up my vehicle and finding several new scratch marks on it that were not there before because of you guys washing it, yeah...not happy. The vehicle came in clean for it was just hand washed by myself two days before. None of my vehicles go through a mechanical carwash because of chances of them being scratched, which mine was. I did not even know that it would be ran through a car wash because if I would have known that, I would have told you not to do it. Maybe that is the misc. charge of $19.80, the car wash? Needles to say, I am not happy at all and I would like to have a manager respond back to me so I can set up an appointment to come see them about these issues. Tom Chaney, not Hillridge More

Easy to schedule appointments. Tech very responsive and helpful. Vehicle was returned on time as promised. helpful. Vehicle was returned on time as promised. More

The service was good, as always. However, the vending machine is terrible. No prices - expensive!!! machine is terrible. No prices - expensive!!! More

my case was handled very professionally from beginning to finish. 1 was expecting to have my car in for repairs for up to four days and got it back the next day. I was kept informed as to what was goin finish. 1 was expecting to have my car in for repairs for up to four days and got it back the next day. I was kept informed as to what was going on and that it was under warranty. More