AutoNation Chevrolet Mesa - Service Center

Had my airbag replaced on a recall. Check in was easy and they called me when they were done. Hope I never find out if they did the job right. Check in was easy and they called me when they were done. Hope I never find out if they did the job right. More

Prompt friendly services. Mike Riley is very helpful and goes above and beyond to help. Would recommend him and the dealership to others. Mike Riley is very helpful and goes above and beyond to help. Would recommend him and the dealership to others. More

Everything went as expected, always great service. Thomas M is terrific as usual. I have been doing business here since 2012 and always compeletly satisfied. Thomas M is terrific as usual. I have been doing business here since 2012 and always compeletly satisfied. More

The dealership is clean and everyone is nice however the lack of communication is terrible. I brought my Malibu in for a leaking oil pan and was told when I drop it off it might take until mid next week. I lack of communication is terrible. I brought my Malibu in for a leaking oil pan and was told when I drop it off it might take until mid next week. I then said I needed a rental and was told my car had to be in the shop for 24hrs before I could get one which I expected however I was not told until the next day that I would need to be over 21 years old in order to get on. This was not disclosed when I asked for the rental originally and it meant that I had to spend a total of about $90 getting to and from work for the three days my car was in the shop. In addition I was also not contacted that my vehicle would be staying in the shop over the weekend which was due to the lack of communication. I feel that there could’ve been more communication and at least something like a courtesy call saying that my vehicle was going to be in the shop over the weekend would’ve been nice. I’m not going to say that I wouldn’t recommend this dealership because this dealership is a good dealership and I have had good service experiences just the most recent one I had was not great. More

Service representative Hunter provided excellent service, knowledge and diligence in addressing my requests which included some warranty work. Clearly he knows his job and exhibits great professionalism doi knowledge and diligence in addressing my requests which included some warranty work. Clearly he knows his job and exhibits great professionalism doing it. More

Waited over three hours for a front end alignment w/o a word for status.Had to ask someone what was going on! As it turned out, still pulling to the right. Was never driven to determine if the problem was word for status.Had to ask someone what was going on! As it turned out, still pulling to the right. Was never driven to determine if the problem was fixed. Another Wed appt. More

Having bought 2 vehicles from autonation I am pleased to say I would buy a third from them say I would buy a third from them More

We are very pleased with our experience. Hunter was our service writer and took great care of us.He was polite and answered all of our questions. Hunter was our service writer and took great care of us.He was polite and answered all of our questions. More

Fantastic customer service, communication and results! I was completely turned off of AutoNation by the Scottsdale Ford Dealer but fortunately found help in Mesa! I was completely turned off of AutoNation by the Scottsdale Ford Dealer but fortunately found help in Mesa! More

The experience at autonation was very good. They changed oil and rotated the tires in my car in less than an hour. Everyone was courteous and pfofessional They changed oil and rotated the tires in my car in less than an hour. Everyone was courteous and pfofessional More