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AutoNation Chevrolet Mesa - Service Center

Mesa, AZ

4.5
876 Reviews

876 Reviews of AutoNation Chevrolet Mesa - Service Center

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November 08, 2022

I had a one o'clock appointment, I was there on time, it took two hours and thirty min. to change my oil, that is a long time to wait. so I decided to have a complimentary hot chocolate and that was brutal, More

by unhappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Nov 16, 2022 -

AutoNation Chevrolet Mesa responded

Hi, we are deeply disappointed by your experience at AutoNation Chevrolet Mesa. If you'd like, please contact our General Manager at (480) 630-2824. We'd appreciate the chance to make your experience a positive one.

Nov 17, 2022 -

unhappy responded

what can you do to make this experience better

Nov 17, 2022 -

unhappy responded

why have an appointment if you must wait two hrs. and thirty min,

November 07, 2022

Kirk was a great service provider; knowledgeable and thorough. The shuttle service driver was friendly and reliable More

by bs4094
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk
Nov 14, 2022 -

AutoNation Chevrolet Mesa responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 07, 2022

Took great care. They made sure that I was happy with the service. Quick help More

by teejpond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Murphy
Nov 15, 2022 -

AutoNation Chevrolet Mesa responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

November 07, 2022

Explained what service was needed in detail. Didn’t take as long as I expected. More

by Sheilawilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny,Murphy
Nov 15, 2022 -

AutoNation Chevrolet Mesa responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 03, 2022

Our visit to Auto Nation was very good. Thomas Muccil was very helpful and took care of us in a very timely. He also ordered a recall part for our 2022 Chevrolet Equinox. We have already re More

by dtreharne15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 11, 2022 -

AutoNation Chevrolet Mesa responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 12, 2022 -

dtreharne15 responded

we will return to Auto Nation again for service and to purchase a new auto

November 03, 2022

I have brought my Colorado to Autonation Chevrolet in Mesa for service ever since moving here. The people are professional, knowledgeable and customer service is A+. Mike Riley always takes good care o More

by Markdkaplowitz15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Riley
Nov 11, 2022 -

AutoNation Chevrolet Mesa responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 03, 2022

I think this is the first dealership that I have been to that is constantly smiling. It feels like they actually care and love to have fun. More

by shawn.stockham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Muccilli
Nov 11, 2022 -

AutoNation Chevrolet Mesa responded

Hi Shawn, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 03, 2022

Hi! Mike was very kind and advised my husband what he needed to replace. Thank goodness we got new tires!! More

by jmaclean632
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in service, Lisa Parasrami
Nov 11, 2022 -

AutoNation Chevrolet Mesa responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 02, 2022

Got me right in for my scheduled oil change. I was waiting I was told 1 1/2- 2 hours, took about 2 1/2 so I was glad waiting area was nice and was clean. All the staff has always been friendly More

by Roangle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Riley
Nov 10, 2022 -

AutoNation Chevrolet Mesa responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2022

Service advisor was not friendly at all. And did not explain anything. Performed work with contacting us first. Going to find new dealership to go to. More

by Mbraley408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Nov 08, 2022 -

AutoNation Chevrolet Mesa responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at AutoNation Chevrolet Mesa. If you would be willing to give us another chance in the future, please reach out to our General Manager at (480) 630-2824. We would appreciate the chance to turn your experience around. Take care!

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