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AutoNation Chevrolet Mesa - Service Center

Mesa, AZ

4.5
876 Reviews

876 Reviews of AutoNation Chevrolet Mesa - Service Center

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November 12, 2022

Service Techs didn't properly reinstall the splash guard near the wheelwell. It wasn't properly removed in the first place, they jus bend the plastic. While driving/ turning the vehicle it makes a loud rubb More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donny. Service bay #4.
Nov 21, 2022 -

AutoNation Chevrolet Mesa responded

Hi Will, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We hope you are willing to give us another chance. Please reach out to us at (480) 630-2824 so we can work towards a resolution.

Nov 23, 2022 -

Will responded

I called the phone # given & i get a Service Department in Texas, the employee says he can only setup an oil change for me. I dont live in Texas & I don't need an oil change! He gives me my last Service Advisor's phone #, i call it several times & no answer... so i left a message. I call the dealership directly to speak to the operator, again... no answer. I call 7 times & still no answer, theres no option to leave a message. All ive got from the dealership is automated answering machines that take no message.

November 11, 2022

My new service person is excellent and communicated with me each step of the way. I felt he was honest and had my best interest at heart. The one I used just once before this was not communicating at all. More

by garysuzannemc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Riley
Nov 19, 2022 -

AutoNation Chevrolet Mesa responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

November 11, 2022

Had 8 am appointment and was told dealership had shuttle service. Upon arriving was told service doesn’t begin until 10am, would have been nice if i was told that in the beginning. Kept the car overnight. W More

by jcs
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike riley
Nov 19, 2022 -

AutoNation Chevrolet Mesa responded

Hi, we regret to hear that your recent experience was anything less than exceptional. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 630-2824 -- we hope to hear from you soon.

November 11, 2022

Wry professional staff and very fast repair. Advisor Mike Riley is a joy to work with. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Riley
Nov 21, 2022 -

AutoNation Chevrolet Mesa responded

Hello Mike, thank you for your kind review; we are happy to pass along your comments to Mike here at AutoNation Chevrolet Mesa! Drive safe, and we'll see you on the road.

November 10, 2022

This dealership took the time to help in a single afternoon.. did the service and recall all with a courteous drive home and return in a short time. No muss no fuss, very good service. More

by Maurice Screen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fiala
Nov 18, 2022 -

AutoNation Chevrolet Mesa responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 10, 2022

My service guy was really amazing and easy to work with. He was informative on the recommendations made and also included pictures. His customer service was above par. I was in lane 2. More

by Philisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
Nov 18, 2022 -

AutoNation Chevrolet Mesa responded

Hi Philisha, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 10, 2022

Service Advisor, Kirk, was courteous and helpful. My disappointment was/is there grease on the interior of my vehicle. More

by dthuillez
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk
Nov 18, 2022 -

AutoNation Chevrolet Mesa responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 10, 2022

Mike, made this repair as painless as possible. keep me in the loop. and had the truck ready when he said it would be!. great service. More

by jeff.moen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Riley
Nov 18, 2022 -

AutoNation Chevrolet Mesa responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

November 09, 2022

Mike Riley is the best Service Advisor I have ever met ! ! Your dealership has finally turned it around More

by k_ckirchner
Recommend Dealer
Yes
Employees Worked With
Mike Riley
Nov 16, 2022 -

AutoNation Chevrolet Mesa responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike here at AutoNation Chevrolet Mesa! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 09, 2022

Thomas has always taken care of my Blazer. He doesn’t pressure me to do more than needed. Vehicle is always clean when I pick it up. More

by Brownie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Muccilli
Nov 16, 2022 -

AutoNation Chevrolet Mesa responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Mesa! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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