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AutoNation Chevrolet Mesa - Service Center

Mesa, AZ

4.5
876 Reviews

876 Reviews of AutoNation Chevrolet Mesa - Service Center

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November 17, 2022

Had an appt at 12:00 for an oil change. They told me it would be an hour and a half to two hour wait. At the 2 hour mark they told me it would be another 45 minutes. After 3 hrs for an oi More

by Haggardfp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donny
Nov 21, 2022 -

AutoNation Chevrolet Mesa responded

Hi, thank you for bringing this matter to our attention. Thank you for leaving feedback. Please reach out to us at (480) 630-2824 so we may identify ways to improve your experience.

November 17, 2022

The service department was very helpful when I was getting my new wheels and tires. I believe it was Mike that helped me and he did a great job. More

by Djhalv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe it was Mike if it wasn’t I would hope that you could figure out which gentleman helped me. He was very helpful.
Nov 21, 2022 -

AutoNation Chevrolet Mesa responded

Hi, thank you so much for the warm recommendation of the team here at AutoNation Chevrolet Mesa. If you need more help, our team is available to talk -- safe travels!

November 16, 2022

Too Slow! Service Advisor was polite and helpful but it shouldn't take 4 hours to get an oil change. After 2 years of slow service, nothing has changed, I' More

by bpmcgee21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas
Nov 20, 2022 -

AutoNation Chevrolet Mesa responded

Hi, we are deeply disappointed by your experience at AutoNation Chevrolet Mesa. If you'd like, please contact our General Manager at (480) 630-2824. We'd appreciate the chance to make your experience a positive one.

November 16, 2022

Took care of my problems effectively and efficiently. Provided a ride home and back and completed the work earlier than promised More

by larryslater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Adams
Nov 20, 2022 -

AutoNation Chevrolet Mesa responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2022

I was disappointed with the dealership's designated service advisor. I waited for a lengthy period of time in the morning before the advisor showed up to get my vehicle registered and ready for servic More

by thieltho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Muccilli
Nov 20, 2022 -

AutoNation Chevrolet Mesa responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. If you'd like, please contact our General Manager at (480) 630-2824. We'd appreciate the chance to make your experience a positive one.

November 15, 2022

The workers are very nice friendly they made sure I had the help I needed. More

by T1weetybird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas m
Nov 18, 2022 -

AutoNation Chevrolet Mesa responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 14, 2022

Great customer service and I will always come back great service takes care of the issue with vehicle. More

by donnabrunn40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Riley
Nov 18, 2022 -

AutoNation Chevrolet Mesa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 14, 2022

I had a 7:00 am appointment for car maintenance. The service representative, Mike in lane 2, was very informative. The time taken for this appointment was much more reasonable than in the past. More

by m331horsman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in lane 2
Nov 18, 2022 -

AutoNation Chevrolet Mesa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 14, 2022

We were very happy with our salesman the day of our purchase of a Chevy Blazer. He has since been there to answer any questions I’ve had via text. More

by dmbean2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Hanlon
Nov 18, 2022 -

AutoNation Chevrolet Mesa responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Mesa! Feel free to stop by if you ever need any more help.

November 14, 2022

Great over all service Kirk my service rep was thorough and genuinely cared, Excellent service More

by Jimmy L
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kirk Thomas
Nov 18, 2022 -

AutoNation Chevrolet Mesa responded

Hi Jimmy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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