AutoNation Chevrolet Mesa - Service Center

Problem from initial purchase. Not impressed with sales or finance department. They rectified that. Leak in tire since day one. Took it in for repair and was told they couldn't rep Not impressed with sales or finance department. They rectified that. Leak in tire since day one. Took it in for repair and was told they couldn't repair it, buy a new one. We went to Discount tire a.d they fixed it. Not impressed with service either. More

Turned my Vette in for a leak at the forward right wheel area. Mr. Riley got back to me in less than 4 hours to inform me that they had discovered the problem but that they would have to order parts and to area. Mr. Riley got back to me in less than 4 hours to inform me that they had discovered the problem but that they would have to order parts and tools for the repair, which would take awhile. He informed me that I could pick up the car and take it home where it would be safe, sound and garaged instead of staying outdoors on the dealership lot for 5-10 days. Excellent handling of my situation and great communication from a very attentive service rep. Hopefully the final repair is managed in the same fashion. More

Did not receive an estimate of cost before service. Service order said I requested an inspection. I did not. There was no estimate of time for the repair. There were no updates during the service until Service order said I requested an inspection. I did not. There was no estimate of time for the repair. There were no updates during the service until I caught my service advisor. This was 4 hours after my service scheduled time of 7:00am. I took the shuttle home and was able to return at 2pm for my car. This was not the fault of Thomas(sevice advisor). The dealer has the service advisors act as cashiers. I made my appointment 2 weeks in advance and took the first time for that day. If I wasn't first for the service I requested, then that should have been stated in the service confirmation. Every good business knows that good customer service is when the estimated time is longer than the actual time, the customer is happy when its done earlier than estimated. Management needs to create service time averages and clearly communicate that information during the service request confirmation. More

They are fast and sufficient with there work I highly recommend to any buyers and services to many people recommend to any buyers and services to many people More

Auto Nation responded quickly to my request and my service rep always answered my call during the process. The repair was done quickly and the service rep checked factory warranty info and found it wa service rep always answered my call during the process. The repair was done quickly and the service rep checked factory warranty info and found it was covered so there was no cost to me. Will return More

Service was slow. Waited 4 hours to put on one tire. Price for tire from parts was a good price Waited 4 hours to put on one tire. Price for tire from parts was a good price More

The dealership was clean and everyone was friendly. I was kept informed throughout my vehicle being serviced and it was ready before expected. I was kept informed throughout my vehicle being serviced and it was ready before expected. More

Great service. Thomas was very pleasant and friendly. My truck was well taken care of. Thank you Thomas Thomas was very pleasant and friendly. My truck was well taken care of. Thank you Thomas More

Robert Adams ours service technician was very courteous and helpful. He was helpful with another issue that we had. and helpful. He was helpful with another issue that we had. More

I would take peoples too the car dealership because they do a good job thx uguys do a good job thx uguys More