AutoNation Chevrolet Mesa - Service Center
Mesa, AZ
929 Reviews of AutoNation Chevrolet Mesa - Service Center
Robert Adams is the best. Didn't wash it this time but they may not be doing that anymore. Service was great. Noticeable difference in the drive when I took off. Always like t Didn't wash it this time but they may not be doing that anymore. Service was great. Noticeable difference in the drive when I took off. Always like taking the car here. More
Staff are knowledgeable, friendly and polite. They are excellent at keeping me informed as to the status of my vehicle Facility is always clean. They are excellent at keeping me informed as to the status of my vehicle Facility is always clean. More
I was quit surprised at having to leave my vehicle over night. I'm not used to having to do that. The service rep I worked with was fine he kept me informed about the status of my vehicle. When it was read night. I'm not used to having to do that. The service rep I worked with was fine he kept me informed about the status of my vehicle. When it was ready I was told the courtesy car guy would call, I waited about an hour and he didn't call so I road my bike. More
Mike was very friendly and understood that my vehicle oil change and tire rotation was free even though I didn’t buy the car at this dealership, change and tire rotation was free even though I didn’t buy the car at this dealership, More
I recemty had the transmission reaired on my 2014 Malibu by Autonation. The transmisson has been repaired three times since I bought it new. The second time it was repaired by Autonation was only 19000 mile by Autonation. The transmisson has been repaired three times since I bought it new. The second time it was repaired by Autonation was only 19000 miles ago. This third repair cost me $5000+ which I paued out of my pocket. I thought that they should stand by most of the cost but they did not. To make matters worse, I found out that my new GM card points could not be redeemed for the repairs, like the old card I had before Markus of Goldman Sachs took over. I have owned 1955 Chevy, a 1965 Chevy, 1973 Chevy and 1967 Pontiac, a 1975 Buick, a 1980 Pontiac, a 1983 Pontiac, a 1987 Pontiac, a 1994 Buick, a 1997 Pontiac, a 1999 Pontiac, a 2003 Cadillac, a 2011 Chevy, and this 2014 Malibu. Why is General Motors and their dealerships screwing over their loyal customers? No wonder people are buying Toyotas.... More
They are totally backed up in performing warranty car repairs. Substandard management. They need to change their service plan. Instead of making endless appointments and have the owners bring their car repairs. Substandard management. They need to change their service plan. Instead of making endless appointments and have the owners bring their cars in to get repaired and sit in the lot for days, I have a recommendation. Have the management determine how many cars their mechanics can repair in a day. Let's say they can repair 20 cars per day. Now, stop appointments once you have 20. This way the customer is satisfied that their car was repaired instead of waiting for days to get it returned to them. More