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AutoNation Chevrolet Mesa - Service Center

Mesa, AZ

4.5
929 Reviews

929 Reviews of AutoNation Chevrolet Mesa - Service Center

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January 31, 2023

Robert Adams is the best. Didn't wash it this time but they may not be doing that anymore. Service was great. Noticeable difference in the drive when I took off. Always like t More

by mickandnip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Besides awesome Robert Adams, just the lady at the sales desk who was kind enough to let me steal a donut.
Feb 05, 2023 -

AutoNation Chevrolet Mesa responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 30, 2023

Staff are knowledgeable, friendly and polite. They are excellent at keeping me informed as to the status of my vehicle Facility is always clean. More

by Betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Riley
Feb 03, 2023 -

AutoNation Chevrolet Mesa responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Mesa! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road!

January 26, 2023

I was quit surprised at having to leave my vehicle over night. I'm not used to having to do that. The service rep I worked with was fine he kept me informed about the status of my vehicle. When it was read More

by jgaarder2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Jan 31, 2023 -

AutoNation Chevrolet Mesa responded

Hello, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2824. We hope to hear from you.

January 25, 2023

Bad service this service on my chevy traverse 22 . next service i like better service More

by Poderoso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bad service again
Jan 29, 2023 -

AutoNation Chevrolet Mesa responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2824 to discuss what we can do to help.

January 22, 2023

Thomas was great at telling me what was needed on my service visit the texting to give me updates was awesome. thank you Thomas More

by dafox789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas muccilli
Jan 25, 2023 -

AutoNation Chevrolet Mesa responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 20, 2023

Mike was very friendly and understood that my vehicle oil change and tire rotation was free even though I didn’t buy the car at this dealership, More

by dajugort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reilly
Jan 23, 2023 -

AutoNation Chevrolet Mesa responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 20, 2023

Michael is a great service agent and the work was completed very well, I recommend this service department! More

by gclemen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Riley
Jan 23, 2023 -

AutoNation Chevrolet Mesa responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review! If you need more help, our team is available to talk -- safe travels!

January 18, 2023

I recemty had the transmission reaired on my 2014 Malibu by Autonation. The transmisson has been repaired three times since I bought it new. The second time it was repaired by Autonation was only 19000 mile More

by Fred Grace
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Muccilli
Jan 22, 2023 -

AutoNation Chevrolet Mesa responded

Hi Fred, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (480) 630-2824 to discuss what we can do to help.

Jan 25, 2023 -

Fred Grace responded

Ok, I am wlling to talk this situation over. Please call me.

January 13, 2023

Took my truck in for routine maintenance. They took care of everything quickly. Mike and the team were great to work with. More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike R.
Jan 18, 2023 -

AutoNation Chevrolet Mesa responded

Hi Josh, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 12, 2023

They are totally backed up in performing warranty car repairs. Substandard management. They need to change their service plan. Instead of making endless appointments and have the owners bring their car More

by robvalen
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Blow
Jan 16, 2023 -

AutoNation Chevrolet Mesa responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet Mesa take our reviews very seriously. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 630-2824 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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