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AutoNation Chevrolet Mesa - Service Center

Mesa, AZ

4.5
929 Reviews

929 Reviews of AutoNation Chevrolet Mesa - Service Center

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February 20, 2023

I had an issue and needed to get home to Iowa. Mike is absolutely the best! He worked us into their very busy schedule. I can’t say enough about his professionalism- he was kind. respectful and tr More

by dmdlh16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 23, 2023 -

AutoNation Chevrolet Mesa responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 20, 2023

Everytime I've had a confirmed appointment its screwed up. They can't find my appointment at the dealership. Oil change last week, same thing. And they found issues with my vehicle but were UNABLE to pri More

by Kampoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
Feb 24, 2023 -

AutoNation Chevrolet Mesa responded

Hi Kampoe, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2824 to discuss what we can do to help.

February 19, 2023

Jennifer my Service Advisor was great, The service was done quickly and very efficiently and well explained. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer G
Feb 22, 2023 -

AutoNation Chevrolet Mesa responded

Hi Dave, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

February 16, 2023

I can't recall being more appreciative and satisfied with any past experience having my vehicle serviced. Thanks so much Autonation Superstition Springs and Michael Muccilli. More

by Petescrunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Muccilli
Feb 19, 2023 -

AutoNation Chevrolet Mesa responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 16, 2023

I brought my car in for routine maintenance and was told the price up front and when it would be ready. Work was completed on time for the price quoted plus they washed the outside of the car. More

by Dhertlein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 19, 2023 -

AutoNation Chevrolet Mesa responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

February 16, 2023

My late husband always took care of having our truck serviced with appts ect. Now that I've had to do it on my owe with my new truck Thomas Muccilli my service advisor was very kind and helpful. More

by Truck2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Muccilli
Feb 20, 2023 -

AutoNation Chevrolet Mesa responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 15, 2023

I appreciated the staff and the timeliness of repairs and service . Customer of this dealership for 8 years. More

by Pamela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 20, 2023 -

AutoNation Chevrolet Mesa responded

Hi Pamela, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 11, 2023

I used the body shop for a bumper replacement. The service tech asked me if the rear bumper sensors worked prior to the repair. I told him yes they did. He said they couldn't get them to test out. More

by cmichels1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Garcia
Feb 14, 2023 -

AutoNation Chevrolet Mesa responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 10, 2023

My truck wasn't ready for pickup. Engine light still on,A/C not working. More

by Larryyoung053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Adams
Feb 12, 2023 -

AutoNation Chevrolet Mesa responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 630-2824 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

February 10, 2023

Was told it would take 4-5 hours had it until the next day!!!!smh More

by birder-phalanx-0p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don
Feb 12, 2023 -

AutoNation Chevrolet Mesa responded

Hello, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2824 to discuss what we can do to help.

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