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AutoNation Chevrolet Mesa - Service Center

Mesa, AZ

4.5
929 Reviews

929 Reviews of AutoNation Chevrolet Mesa - Service Center

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March 18, 2023

Service . is slow. It shouldn't take 2-3 hours to change two tires and balance them. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Muccilli
Mar 21, 2023 -

AutoNation Chevrolet Mesa responded

Hi Jerry, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 630-2824 -- we hope to hear from you soon.

March 18, 2023

Very Friendly,efficient and timely! ! I would recommend them to anyone who asked for my opinion!! More

by EL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 21, 2023 -

AutoNation Chevrolet Mesa responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Chevrolet Mesa. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 16, 2023

The Auto Nation in Mesa has customer service a priority. Mike Riley has been my service rep since I’ve had my vehicle new. More

by Monty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Riley
Mar 19, 2023 -

AutoNation Chevrolet Mesa responded

Hi Monty, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 14, 2023

I went in for my 5th annual checkup on a new car I purchased from them. Expressed my concern to service advisor Thomas about passing emissions since my car is now 5 years old. He stated that my car More

by Kathryn K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Muccilli
Mar 17, 2023 -

AutoNation Chevrolet Mesa responded

Hi Kathryn, we are deeply disappointed by your experience at AutoNation Chevrolet Mesa. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 630-2824 -- we hope to hear from you soon.

Mar 24, 2023 -

Kathryn K responded

Tried calling numerous times and no one ever picks up. This happens all the time. So sick of your merry-go-round selections and waiting for an operator to pickup and she never does. This only cements my decision to go elsewhere for my vehicle needs. And to think I could have purchased a Diehard battery somewhere else for less money that I spent here and it would have a 36 month warranty, not a 30 month one. Another thing is that I've only driven 5,000 miles on a new car that I purchased from you, and my A/C has already quit on me. That means only 2,500 miles of potential usage since I only use it in the summertime. No way am I spending $200 to "check" the A/C, then pay $1,600 to repair it. You must be crazy to think I would pay that kind of money for it. No way will I fall for this scam. BTW if my "check engine light" had been on as Thomas indicated as the only way to fail emissions, I would have had the sense to have my car towed and not driven it. Guess Thomas M. thought I was too stupid to know to do that? Thomas also did not inform me that since they changed the battery that I would have to drive an excessive amount of time with 1/4 to 3/4 tank of gas for several days (per "Robert" assistant to "Barry") to reset the computer so that I could pass emissions. Meanwhile, I waited in line at emissions for 1/2 hour only to be turned away because the car was "not ready." Sin of omission. It is definitely time for me to part ways with Auto Nation. If you really "would love to talk to me," someone would have eventually answered the phone, right? Bye, bye. You just lost a customer.

March 13, 2023

They were friendly, quick and helpful. They found a performance issue I did not know I had. This prevented future problems. More

by Morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 16, 2023 -

AutoNation Chevrolet Mesa responded

Hi Morris, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 09, 2023

Quote was accurate and the service was done when we were told it would be don't. Great dealership More

by Jmwelch14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Mar 13, 2023 -

AutoNation Chevrolet Mesa responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 08, 2023

Clean and efficient and had a very nice waiting room in which to wait in More

by Lynnbar4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Riley
Mar 12, 2023 -

AutoNation Chevrolet Mesa responded

Hi, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 07, 2023

Great service department and very professional always there to take care of your cars problems! More

by kjkopke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Murphy
Mar 10, 2023 -

AutoNation Chevrolet Mesa responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 07, 2023

Excellent service, on time as promised. My first choice for all my automotive needs before returning back home to Canada More

by Cdellamora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know their names
Mar 10, 2023 -

AutoNation Chevrolet Mesa responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 06, 2023

Friendly and great service department. Easy to make an appointment without a long wait. Been going there for 5 years. More

by dbhaseman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooklyn Dubuc
Mar 09, 2023 -

AutoNation Chevrolet Mesa responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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