AutoNation Chevrolet Mesa - Service Center

I went in for my 5th annual checkup on a new car I purchased from them. Expressed my concern to service advisor Thomas about passing emissions since my car is now 5 years old. He stated that my car purchased from them. Expressed my concern to service advisor Thomas about passing emissions since my car is now 5 years old. He stated that my car will pass "unless your check engine light is on." He asked if my check engine light was on. Excuse me, but I've had cars fail emissions plenty of times, and the check engine light wasn't on. I was waiting in their lounge when he called me on the phone to tell me about needing a new battery. I told him that I already knew that was a possibility. I asked if they were running any battery specials and he said, "there are battery specials, but not for the Chevy Spark." When I needed to check out with him, I showed him the email I received that indicated a $20 off special on ALL batteries. Then he asked me if I wanted the $20 off the oil change or the battery as they were running two specials? What the heck difference does it make? I don't know if Thomas was testy because I am old or a woman. Nice way to treat a repeat customer. He also didn't ask if I wanted to use my Chevrolet Rewards points for this purchase. Time to find a different provider for my vehicle maintenance. Also, both the oil change and the battery cost excessively more than other repair shops. More

They were friendly, quick and helpful. They found a performance issue I did not know I had. This prevented future problems. They found a performance issue I did not know I had. This prevented future problems. More

Quote was accurate and the service was done when we were told it would be don't. Great dealership told it would be don't. Great dealership More

Clean and efficient and had a very nice waiting room in which to wait in which to wait in More

Great service department and very professional always there to take care of your cars problems! there to take care of your cars problems! More

Excellent service, on time as promised. My first choice for all my automotive needs before returning back home to Canada My first choice for all my automotive needs before returning back home to Canada More

Friendly and great service department. Easy to make an appointment without a long wait. Been going there for 5 years. Easy to make an appointment without a long wait. Been going there for 5 years. More

Waited 2 hrs. for service. Had an appointment for 1:00pm. They were finished at 3:00pm Found oil smears on glove compartment cover and oil on passenger seat. T for service. Had an appointment for 1:00pm. They were finished at 3:00pm Found oil smears on glove compartment cover and oil on passenger seat. They cleaned it off. More

Fully satisfied with Robert as service adviser. Took my Bolt in for the battery and seatbelt recall and he didn't try to upsell. That impressed me. Took my Bolt in for the battery and seatbelt recall and he didn't try to upsell. That impressed me. More

Been in a few times for warranty work and sheduled maintenance. Donnie Murphy has always been helpful and courteous with my questions and the service was performed as expected. maintenance. Donnie Murphy has always been helpful and courteous with my questions and the service was performed as expected. More