AutoNation Chevrolet Mesa - Service Center

I made an online appointment and service was quick from beginning to end. My service provider was nice and kept my up to date beginning to end. My service provider was nice and kept my up to date More

I had a dead battery emergency at my home. The battery had been installed 49 months ago by AutoNation Chevrolet Mesa. AAA jump-started the car and I drove it to Autonation. Mike (Door 2) rec The battery had been installed 49 months ago by AutoNation Chevrolet Mesa. AAA jump-started the car and I drove it to Autonation. Mike (Door 2) received me, checked me in and replaced the battery in about an hour. Every aspect of the service was excellent, including the coffee and popcorn in the waiting room, the car wash, and the price for a battery with a 40-month guarantee. More

Great, except the drop off process. Nothing in any email communications prior to service indicated exactly where to drop/park your vehicle. After asking a technician where we should par Nothing in any email communications prior to service indicated exactly where to drop/park your vehicle. After asking a technician where we should park and who to leave the keys with, we were asked, “who was our advisor”. Well, if the email would have told me, I could have told them. This is a problem with their service department. More

Very helpful service writer. Donald was great. Took great care of me and kept in touch during the whole visit Donald was great. Took great care of me and kept in touch during the whole visit More

Mike in service was great. He got my Camaro in and replaced all her original emblems with blacked out emblems. I love Fireballs new look! He got my Camaro in and replaced all her original emblems with blacked out emblems. I love Fireballs new look! More

Understand, care, prompt, get job done i. S timely manner response well , like him well S timely manner response well , like him well More

It was horrible to have to wait 2 hours to get an oil change!! If they are that busy, then they need to start scheduling the appointments further apart!! Also, there was no shuttle so we had to sit the change!! If they are that busy, then they need to start scheduling the appointments further apart!! Also, there was no shuttle so we had to sit there for the entire time!! More

Was told it would be a 2 hour wait; turned out to be approximatel 2 hours and 45 min due to having to order the part: which was ok with me. But after 2 hrs and 30 min; I ask someone to check on my car. approximatel 2 hours and 45 min due to having to order the part: which was ok with me. But after 2 hrs and 30 min; I ask someone to check on my car. He came back with information regarding some else's car. I said I only brought it in for windshield wiper recall. He rechecked and said it was about ready. More

Customer Service was great. ..speed and accuracy were important...we waited for car...only bad thing was dirty paper and plastic were still in front seat :( ..speed and accuracy were important...we waited for car...only bad thing was dirty paper and plastic were still in front seat :( More

I only take my car in to get serviced at this location. The staff is always fast and friendly. This is the first time i did something other than routine car maintenance and everything went smoothly. The staff is always fast and friendly. This is the first time i did something other than routine car maintenance and everything went smoothly. More