AutoNation Chevrolet Mesa - Service Center
Mesa, AZ
929 Reviews of AutoNation Chevrolet Mesa - Service Center
AutoNation is good at fixing the problem. However, contacting and communicating with them is often difficult. They have never returned a voice mail and we usually have to call to check on our However, contacting and communicating with them is often difficult. They have never returned a voice mail and we usually have to call to check on our vehicles, even after they said they would call. Service is honest and they don't typically try to sell unneeded services. After the vehicle was ready, we had to wait quite a while for a service advisor to become available to release the vehicle. In the past, you could get the keys from the cashier. It is extremely inconvenient because if an advisor is busy you have to just wait. More
I always use this dealership for my traverse. Didn't really speak to my service person Mike Riley much, he seemed busy but they did a good job. Didn't really speak to my service person Mike Riley much, he seemed busy but they did a good job. More
Here for an oil change. Michael Fiala handled my service for my 2021 Tahoe. He was very professional and courteous. When I singed up online for my appointment, which is a Michael Fiala handled my service for my 2021 Tahoe. He was very professional and courteous. When I singed up online for my appointment, which is a great feature, I picked Michael Fiala because I knew the name because he has been here for some time. He said it would be around 2 hours so we took the shuttle next door to the mall. When my vehicle was done, he called me and arranged for the shuttle to pick me up. I purchased my last Tahoe from AutoNation however, I purchased my new one from a dealer in Scottsdale. Their service department is not as great as this one, so I come here for service. More
Thomas Muccilli was very helpful, knowledgeable about my corvette and was an excellent communicator, keeping me well informed about the status of my service. Friendly and well spoken, Thomas is a outstandi corvette and was an excellent communicator, keeping me well informed about the status of my service. Friendly and well spoken, Thomas is a outstanding representative of the Auto Nation Team. This was my first visit to the dealership and because of the service and customer oriented people like Thomas, I will return. More
The check in process was a not great. The repairs were done as promised and very quick. The checkout process was also not great. Bottom line, repairs done as promised and on time. The repairs were done as promised and very quick. The checkout process was also not great. Bottom line, repairs done as promised and on time. More
I have used this dealership for many years. I find them honest, reliable, and curious. I have had the same service advisor for many years also and he has never failed to respond to my needs p I find them honest, reliable, and curious. I have had the same service advisor for many years also and he has never failed to respond to my needs promptly and with professional friendly service. More