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AutoNation Chevrolet Mesa - Service Center

Mesa, AZ

4.5
876 Reviews

876 Reviews of AutoNation Chevrolet Mesa - Service Center

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June 02, 2023

Very helpful service writer. Donald was great. Took great care of me and kept in touch during the whole visit More

by gg0801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Murphy
Jun 05, 2023 -

AutoNation Chevrolet Mesa responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 01, 2023

Mike in service was great. He got my Camaro in and replaced all her original emblems with blacked out emblems. I love Fireballs new look! More

by Anne.camacho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 05, 2023 -

AutoNation Chevrolet Mesa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 31, 2023

Understand, care, prompt, get job done i. S timely manner response well , like him well More

by tdhos62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Jun 05, 2023 -

AutoNation Chevrolet Mesa responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2023

It was horrible to have to wait 2 hours to get an oil change!! If they are that busy, then they need to start scheduling the appointments further apart!! Also, there was no shuttle so we had to sit the More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Riley
May 29, 2023 -

AutoNation Chevrolet Mesa responded

Hi Tracy, we are deeply disappointed by your experience at AutoNation Chevrolet Mesa. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (480) 630-2824 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon. Take care!

May 30, 2023 -

Tracy responded

This is the same response I've previously receive and still have not received a call back after I left a message!! They are not responsive to a voicemail at all!! This is the WORST Chevy dealership I've ever had to deal with!!

May 26, 2023

Was told it would be a 2 hour wait; turned out to be approximatel 2 hours and 45 min due to having to order the part: which was ok with me. But after 2 hrs and 30 min; I ask someone to check on my car. More

by embrjb1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure; forgot
May 30, 2023 -

AutoNation Chevrolet Mesa responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2023

Customer Service was great. ..speed and accuracy were important...we waited for car...only bad thing was dirty paper and plastic were still in front seat :( More

by kenmar22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
May 29, 2023 -

AutoNation Chevrolet Mesa responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

May 23, 2023

I only take my car in to get serviced at this location. The staff is always fast and friendly. This is the first time i did something other than routine car maintenance and everything went smoothly. More

by Kshull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
May 25, 2023 -

AutoNation Chevrolet Mesa responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, AutoNation Chevrolet Mesa

May 22, 2023

Johnny Ribeiro provided EXCELLENT customer service. He gave me frequent updates, clear explanations, and answered all my questions. I normally have great service here at AutoNation of Mesa at Supersti More

by toniandy88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Ribeiro
May 26, 2023 -

AutoNation Chevrolet Mesa responded

Thank you for taking the time to share your feedback with us. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (480) 630-2824 to discuss what we can do to help.

May 21, 2023

I like the dealership because of its convenience. Everything is well done. Keep it up! More

by allankariuki.kamau@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Staff
May 22, 2023 -

AutoNation Chevrolet Mesa responded

Hi, thank you so much for your positive comments about AutoNation Chevrolet Mesa! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 19, 2023

This was the worst experience ever. They didn’t provide shuttle as promised and failed to effectively communicate. The service tech actually filled out the survey positively and tried t More

by Mfbenson5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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