AutoNation Chevrolet Mesa - Service Center

We are very pleased with the service that we received. Our Service Advisor worked diligently at getting extended warranty approval from Veritas. This was no easy task, as they do not respond in a timely Our Service Advisor worked diligently at getting extended warranty approval from Veritas. This was no easy task, as they do not respond in a timely manner. But Thomas Muccilli kept after them until they approved the repair. This Service Department has always offered excellent service. More

For starters, this was a warranty job, and the warranty company took forever, so my car was in the shop almost 3 weeks...lame. That said, I got to work with Jonny for the first time, and I must say, I am e company took forever, so my car was in the shop almost 3 weeks...lame. That said, I got to work with Jonny for the first time, and I must say, I am extremely impressed and happy with his communication and assistance through this long and arduous repair process - he made all the difference in the experience. He helped with a rental and applied some discounts for the work out of pocket. I'm very impressed with Jonny's customer service excellence! More

Just had my car serviced for the 1st time and Jonny was fantastic! He answered all my questions and put my worries at ease! I’ll be requesting him for all of my future visits! fantastic! He answered all my questions and put my worries at ease! I’ll be requesting him for all of my future visits! More

Brooklyn is great to work with . She explained everything clearly and made sure my car was taken care of. I will be returning here for my next service. She explained everything clearly and made sure my car was taken care of. I will be returning here for my next service. More

I was not happy at all on this past oil change to my car. I usually go with Thomas but this time I went with someone else and it was not a good experience I usually go with Thomas but this time I went with someone else and it was not a good experience More

Talking with the dealership directly was a bonus as they are friendly and knowledgeable . They may our recall east to do. are friendly and knowledgeable . They may our recall east to do. More

Easy to schedule appointment and communicate with, started appointment on time, and completed work In a timely manner.. started appointment on time, and completed work In a timely manner.. More

Took my 2022 Traverse in for 35000 mile service. Had them check my windshield washers which were not working. They found the pump was bad and replaced it under warranty. Had them check my windshield washers which were not working. They found the pump was bad and replaced it under warranty. More

Service manager was great. He got me a rental car because it was going to take about a week and a half to two weeks to fix my vehicle, but the service tec was a thief. He empti He got me a rental car because it was going to take about a week and a half to two weeks to fix my vehicle, but the service tec was a thief. He emptied out everything from the glovebox, console and back storage looking for a wheel lock tool. He didn't put anything back. When I got my vehicle. it was a mess. Everything was on the floor in the front seat. I had a cup full of change and that was dumped out on the floor. I also had a wallet in the console that held only reward cards and one item that was very special to me. He took all the reward card out and left them on the floor, but stole my wallet and kept other item. I will never take my vehicle back to that dealership for service because they hire thieves. More

I would have given zero stars if available. Very overpriced. Made an appointment for just an oik change and tire rotation. Still had to wait over two hours. Staff act like they dont answers to Very overpriced. Made an appointment for just an oik change and tire rotation. Still had to wait over two hours. Staff act like they dont answers to questions. Was charged about 75$ more than price quoted on the phone. Will not be back and will not recommend anyone else go there. More