AutoNation Chevrolet Mesa

All around bad experience. I was in because the power seat in my Camaro was jammed. I scheduled an appointment on Monday for Friday online. I showed up at my appointment time a I was in because the power seat in my Camaro was jammed. I scheduled an appointment on Monday for Friday online. I showed up at my appointment time and they acted like I was crazy to expect them to look at the car. They told me they wouldn’t even take a peek at it until Monday. When they did, they called and told me they needed to replace the entire seat back and the repair would be $1200. I thought that was a little ridiculous so I picked up the car and took it over to my local Big-O tires. Turned out it just needed a switch…it the door for $300. I paid $165 for a diagnosis that was complete BS. At the same time I had them quote me for an AC repair since the car was already in there. I was quoted $2800. How in God’s name am I supposed to trust that you have this one right after the seat. When I asked for a written estimate on the AC repair (that I paid for BTW) my service advisor didn’t even want to provide one to me. He then hand wrote a couple of things on the invoice…I know the dealer is going to be more expensive…but this is a sham. Quotes for service that don’t need to be completed? You are supposed to be the experts, not my local mechanic at Big-O. That’s why I brought the car to you in the first place. Extremely disappointed! More

Employee’s are very cordial and friendly. Thomas listened and explained to me about what was going on with my car, I felt I wasn’t rushed , he is a very good listener and respectful employee Thomas listened and explained to me about what was going on with my car, I felt I wasn’t rushed , he is a very good listener and respectful employee with a smile on his face. More

We worked with Leo on the purchase of our new car and he was a fantastic sales person. The entire process (between test drive and signing the paperwork) took less than 1/2 the time than other sales rep/ car was a fantastic sales person. The entire process (between test drive and signing the paperwork) took less than 1/2 the time than other sales rep/ car dealership I have ever worked with in the past. Highly recommend Autonation Chevy and definitely ask for Leo More

Mark Thomas was great. Ordered warranty part. Fast service, good job. Always pleased with service there. Ordered warranty part. Fast service, good job. Always pleased with service there. More

Great service; great follow up. Did what they said they would. Easy to work with Did what they said they would. Easy to work with More

Thomas in service was very helpful and had everything taken care of in a timely manner taken care of in a timely manner More

My first experience with AutoNation. I will return to have my vehicle serviced here again I will return to have my vehicle serviced here again More

AutoNation Mesa allowed us to reserve an In Transit car without a deposit. Leo, our salesman, kept us informed when shipping delays occurred. When it finally arrived we were notified right away and made an without a deposit. Leo, our salesman, kept us informed when shipping delays occurred. When it finally arrived we were notified right away and made an appointment to pick up the next day. There was no pressure by the financing team for add-one. Overall we are very satisfied with our experience. More

Very nice people mace sure I was happy before I left the lot tint wasn't ready though like I was told it would be lot tint wasn't ready though like I was told it would be More

Very pleased with the service I get evert time I take my car in for maintenance or to have work done. car in for maintenance or to have work done. More