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AutoNation Chevrolet Mesa

Mesa, AZ

4.5
1,375 Reviews
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6330 E Superstition Springs Blvd

Mesa, AZ

85206

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Showing 1,375 reviews

March 20, 2023

Open and airy- felt welcome when I came to test drive. Looked and test drove 2-3 before I found the Blazer. Not sure why, but there were only 2 Blazers on the lot- I ended up buying one of them. The No More

by jilliangray21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Almicar Chacon
Mar 24, 2023 -

AutoNation Chevrolet Mesa responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

March 18, 2023

Service . is slow. It shouldn't take 2-3 hours to change two tires and balance them. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Muccilli
Mar 21, 2023 -

AutoNation Chevrolet Mesa responded

Hi Jerry, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 630-2824 -- we hope to hear from you soon.

March 18, 2023

Very Friendly,efficient and timely! ! I would recommend them to anyone who asked for my opinion!! More

by EL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 21, 2023 -

AutoNation Chevrolet Mesa responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Chevrolet Mesa. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 17, 2023

Had a great time purchasing my new car, great costumer service, Carlos did an awesome job helping me out More

by Daniela Flores
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
Mar 21, 2023 -

AutoNation Chevrolet Mesa responded

Hi Daniela, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 16, 2023

Great to work with very professional. Easy scheduling. A good service experience. I left happy. More

by herbstbrad
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Donny
Mar 19, 2023 -

AutoNation Chevrolet Mesa responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 16, 2023

The Auto Nation in Mesa has customer service a priority. Mike Riley has been my service rep since I’ve had my vehicle new. More

by Monty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Riley
Mar 19, 2023 -

AutoNation Chevrolet Mesa responded

Hi Monty, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 15, 2023

Tony Grimsley was very helpful during the sale and post sale process. He explained everything to know about the vehicle. And did everything to make the transaction easier. I highly recommend him if you a More

by Noel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Grimsley
Mar 17, 2023 -

AutoNation Chevrolet Mesa responded

Hi Noel, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 14, 2023

I went in for my 5th annual checkup on a new car I purchased from them. Expressed my concern to service advisor Thomas about passing emissions since my car is now 5 years old. He stated that my car More

by Kathryn K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Muccilli
Mar 17, 2023 -

AutoNation Chevrolet Mesa responded

Hi Kathryn, we are deeply disappointed by your experience at AutoNation Chevrolet Mesa. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 630-2824 -- we hope to hear from you soon.

Mar 24, 2023 -

Kathryn K responded

Tried calling numerous times and no one ever picks up. This happens all the time. So sick of your merry-go-round selections and waiting for an operator to pickup and she never does. This only cements my decision to go elsewhere for my vehicle needs. And to think I could have purchased a Diehard battery somewhere else for less money that I spent here and it would have a 36 month warranty, not a 30 month one. Another thing is that I've only driven 5,000 miles on a new car that I purchased from you, and my A/C has already quit on me. That means only 2,500 miles of potential usage since I only use it in the summertime. No way am I spending $200 to "check" the A/C, then pay $1,600 to repair it. You must be crazy to think I would pay that kind of money for it. No way will I fall for this scam. BTW if my "check engine light" had been on as Thomas indicated as the only way to fail emissions, I would have had the sense to have my car towed and not driven it. Guess Thomas M. thought I was too stupid to know to do that? Thomas also did not inform me that since they changed the battery that I would have to drive an excessive amount of time with 1/4 to 3/4 tank of gas for several days (per "Robert" assistant to "Barry") to reset the computer so that I could pass emissions. Meanwhile, I waited in line at emissions for 1/2 hour only to be turned away because the car was "not ready." Sin of omission. It is definitely time for me to part ways with Auto Nation. If you really "would love to talk to me," someone would have eventually answered the phone, right? Bye, bye. You just lost a customer.

March 13, 2023

They were friendly, quick and helpful. They found a performance issue I did not know I had. This prevented future problems. More

by Morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 16, 2023 -

AutoNation Chevrolet Mesa responded

Hi Morris, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 11, 2023

Awesome to work with. Went above and beyond to make a deal work. They'll have all by business going forward. More

by mrobbins3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay
Mar 14, 2023 -

AutoNation Chevrolet Mesa responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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