AutoNation Chevrolet Laurel

Great customer service, professional and courteous. Caitlin explained what was happening through the entire process. Very pleased with the work done, my car is running much better. Caitlin explained what was happening through the entire process. Very pleased with the work done, my car is running much better. More

My salesman was helpful. Non pressuring and very informative. He left me in equally good hands on the day I took delivery of my new vehicle. The people at the dealership were Non pressuring and very informative. He left me in equally good hands on the day I took delivery of my new vehicle. The people at the dealership were not judgemental, pressuring or impatient. This is a tremendous plus in working with customers who are making a decision that impacts their lives for several years. Kudos to the AutoNation team. I went to buy a used vehicle and ended up.buying a 2024 vehicle. More

Great service! ! Oscar has been my advisor for awhile now. I'm always pleased!! Highly recommend. ! Oscar has been my advisor for awhile now. I'm always pleased!! Highly recommend. More

I went in to possibly sell my truck and get something else. Walked out in a brand new truck. Everyone was great, the finance manager and the sales manager were amazing else. Walked out in a brand new truck. Everyone was great, the finance manager and the sales manager were amazing More

I have been bringing my Chevy Equinox in for maintenance every 6 months for several years now. Service was good and the technician kept in touch with recommendations as he completed the work. Also, gav every 6 months for several years now. Service was good and the technician kept in touch with recommendations as he completed the work. Also, gave me the “senior” discount, put in a small tag bulb light (N.C.), and attached a rear window wiper I couldn’t get on when I tried. Very courteous and friendly service. I left my vehicle overnight so didn’t have to wait, and could pick up next day when job was completed. More

First time and it was a awesome job in and out came in monday had to order the part and was done Wednesday customer service was great thanks. Oscar Diaz for your professionalism monday had to order the part and was done Wednesday customer service was great thanks. Oscar Diaz for your professionalism More

Purchased a 2021 Toyota Corolla for a refugee family with special financing. AutoNation was patient in holding the vehicle for a week while the loan and check was being processed. The Corolla passed MD ins special financing. AutoNation was patient in holding the vehicle for a week while the loan and check was being processed. The Corolla passed MD inspection but still needed routine maintenance such as front tire replacement, oil change, and brakes. Upon delivery, they stated the Corolla would to be detailed but they only washed and filled the gas tank. The interior still needed cleaning. Overall, it was a good deal without the pressure sales pitch. More

The customer service was outstanding I was hesitant about buying a used vehicle but was very confident that I made the right decision once I left the dealership They are very professional and worked about buying a used vehicle but was very confident that I made the right decision once I left the dealership They are very professional and worked with me to get the best deal More

$253 charged for an oil change and wiper replacement that took almost 3 hours. They used the most expensive wipers, $50 a piece, and charged me $53 for the installation. I have a Chevy Cruze, not a bmw. took almost 3 hours. They used the most expensive wipers, $50 a piece, and charged me $53 for the installation. I have a Chevy Cruze, not a bmw. More

My husband and I have bought several new cars/truck from Auto Nation. Each and every time we have been there the customer service is exceptional. From start to finish the employees have attention to detail Auto Nation. Each and every time we have been there the customer service is exceptional. From start to finish the employees have attention to detail. They are friendly, courteous, and professional. Farid (sales person), Keith (Manager), to the finance person the entire process was pleasant with explanations given when needed. My husband has medical problems, and paperwork that he needed to sign was brought to our home for him to do so. Thank you to everyone! I even got a Starbucks coffee ordered for me while i was completing paperwork. We will continue to be loyal customers. I also must say I love my Chevy Blazer RS! More