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AutoNation Chevrolet Laurel

Laurel, MD

Overview
Reviews
Vehicles
4.5
378 Reviews
AutoNation Chevrolet Laurel carries an extensive selection of new and pre-owned cars, trucks, vans, crossovers and SUVs in LAUREL. No matter what vehicle you might have in mind, we’ve got the perfect fit for you. If you’re looking to lease your next Chevrolet, at AutoNation Chevrolet Laurel, we have competitive lease specials on new Chevrolet vehicles. AutoNation Chevrolet Laurel also has an extensive collection of quality pre-owned and certified vehicles at affordable prices. We look forward to seeing you soon.
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500 Washington Blvd

Laurel, MD

20707

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Showing 378 reviews

July 09, 2023

First I want to say that I actually had a 5 star customer service experience. I only knocked off one star because my tire pressure light came back on after I picked up the car and my husband had to deal with More

by suitequeenshop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Jul 12, 2023 -

AutoNation Chevrolet Laurel responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

July 06, 2023

The service advisor was very pleasant and professional. They completed the service in an hour. More

by zubairlateef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Takesha Porter
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Jul 11, 2023 -

AutoNation Chevrolet Laurel responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 30, 2023

Dealership was clean and nice. Sales rep was really good. Love the car so far. More

by johnny.dinkins
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Richard Harris
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Jul 04, 2023 -

AutoNation Chevrolet Laurel responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

June 29, 2023

Very friendly, excellent service Even offered me a ride to my job and back when the truck was done. Definitely coming back for more service.. More

by Robert
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James MacMillan
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Jul 04, 2023 -

AutoNation Chevrolet Laurel responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 28, 2023

Muy mal servicio ahí un latino que se llama Oscar muy arogante no le ayuda al cliente no lo recomiendo yo compre un Silverado 2021 y desde el primer año me empezó a fallar y para areglarla trasmision ten More

by Will Sanchez
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Oscar
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Jul 03, 2023 -

AutoNation Chevrolet Laurel responded

Hola, Will, lamentamos tu experiencia con nosotros aquí, pero nos complace que nos hayas informado sobre esto. A nuestro gerente general realmente le gustaría ayudarlo a cambiar su experiencia. Si está dispuesto a darnos otra oportunidad, comuníquese con nuestro gerente general al (240) 339-3932 para analizar qué podemos hacer para ayudarlo.

June 26, 2023

My oil change appointment met my expectations today. I encountered an easy check in, friendly customer service, short wait period, and a clean waiting area with complimentary coffee/tea/hot chocolate. More

by Tydy95’
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dont know her name bc she didn’t introduce herself
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Jun 29, 2023 -

AutoNation Chevrolet Laurel responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Chevrolet Laurel and we hope to be of service again in the future.

June 25, 2023

I recommendAutonation for all your needs. Never disappoints. From sales to service. The best always More

by AmeliaW
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Oscar
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Jun 28, 2023 -

AutoNation Chevrolet Laurel responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Chevrolet Laurel. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 18, 2023

Service and sales departments are first rate and the focus on customer satisfaction Oscar Diaz in the service department is the best. More

by Mike Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz
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Jun 20, 2023 -

AutoNation Chevrolet Laurel responded

Hi Mike, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 18, 2023

My advisor Jim Macmillan was VERY helpful and well informed about my issues with my old (05) Saturn Ion---You are fortunate to have him as an employee, and I will recommend him and your dealership to More

by Wendy of Maryland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Macmillan
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Jun 20, 2023 -

AutoNation Chevrolet Laurel responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 14, 2023

Oil newbreaka tire ac luz ea ra mot Alf cras non foc pas ask tra More

by oscarmiranda1071@hotmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yes
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Jun 18, 2023 -

AutoNation Chevrolet Laurel responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

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