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AutoNation Chevrolet Laurel
Laurel, MD
391 Reviews
AutoNation Chevrolet Laurel is your local source for all things Chevrolet in the Greater Baltimore area. Located in Laurel, our dealership serves residents from Baltimore, Columbia, and even Washington, too. From the latest new Chevrolet vehicles for sale, to our extensive used inventory, AutoNation Chevrolet Laurel has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 391 reviews
September 03, 2010
Even though this dealership has already wasted enough of our time, this is for the rest of you car buyers out there. The communication between sales person and manager was poor. Their practices seemed de our time, this is for the rest of you car buyers out there. The communication between sales person and manager was poor. Their practices seemed deviant and deceptive. Even though the sales person was friendly, the customer service between sales and management was poor. A week after the first visit we're back in the dealership because the salesman called to grant us our offer, not being organized, he lost our folder with my photocopied license. Then came back to us with the figures we already refused twice (once the week before and once on the phone a few days before). I was not impressed by this dealership at all! The last visit, we left there late, hungry, disrespected and without a car. I wouldn't have minded the late and hungry if we at least received respect and great customer service. More
by consumer11
Employees Worked With
Ricco (Sales) & Ricky (Sales Mgr)
