AutoNation Chevrolet Laurel

Amazing Customer Service all around. Quickest and easiest purchase ever. Great prices. Mr. Harris was great to work with. I definitely would recommend if looking. purchase ever. Great prices. Mr. Harris was great to work with. I definitely would recommend if looking. More

Terrible i purchased used car and it seemed like it was never inspected. But they give you a letter of inspection.Did not like service there. i purchased used car and it seemed like it was never inspected. But they give you a letter of inspection.Did not like service there. More

If you want a hassle and questionable customer service in addition sub-par vehicle inventory; shop here! I financed over $35,000.00 and purchased a truck here in June 2020 with a dealers warranty in addition addition sub-par vehicle inventory; shop here! I financed over $35,000.00 and purchased a truck here in June 2020 with a dealers warranty in addition to purchasing an extended warranty. Within 48 hours I identified one of the key fobs does not work. A month later, after getting the runaround, I’m back at this dealership to resolve this situation only for the sales manager to recommend going on YouTube to troubleshoot and reprogram. I provided the Dodge dealership diagnostic clearly stating that it needs to be replaced. This key fob has not been the only issue in less than a months time of purchase. For this establishment to advertise for your hard earned business is pathetic and a joke! More

They didnt push me to buy answer of question made sure I understand everything on my new truck and they kept the monthly payment right I needed it understand everything on my new truck and they kept the monthly payment right I needed it More

Worst Buying Experience in 40 years They do not provide quality customer care, no do they respect or care about you the customer. What should have been simple, was drawn out, and I wish They do not provide quality customer care, no do they respect or care about you the customer. What should have been simple, was drawn out, and I wish I had just walked away and purchased elsewhere, it just wasnt worth aggravation of dealing with incompetence people. More

No pressure. No gimmicks. No Pricing tricks. I just No pressure. No gimmicks. No Pricing tricks. I just purchased a 2020 Chevy Equinox LT SUV (1.5L engine, bucket seats) with the convience package f No pressure. No gimmicks. No Pricing tricks. I just purchased a 2020 Chevy Equinox LT SUV (1.5L engine, bucket seats) with the convience package from AutoNation Chevrolet (Laurel) and wanted to share my fantastic experience. I have purchased over 25 new cars and went to AutoNation after doing an exhaustive Internet research/pricing. This is the first new vehicle I have purchased from AutoNation, but it won’t be the last. I began my shopping experience online, as I always do, by requesting internet quotes. Darryl Reid, reached out to me with the best offer. I competed four Chevy dealers against each other and decided on AutoNation due to their pricing, great selection (they seem to have the best selection and configurations in the greater Virginia and Maryland areas). They had six SUVs that I liked sitting on their lot; I asked for a quote on the AWD LT that I liked the best; continued my negotiations, and settled on a great price and even got a great loan from their business office. Darryl provided my wife & I with a thorough introduction to my new Equinox, helped set up the new Onstar account, synched the iPhone with the SUV, programmed our favorite satellite radio stations, showed us several other features, and finished up all the paperwork. AutoNation has retail dealerships all across the nation. They have been selling automobiles for a long time and have a well-earned reputation of providing a friendly, honest sales buying experience. No old school tricks. Darryl is the sharpest new car salesman I have ever met. He is very honest. He never makes a promise he can't keep. He gets you in the car, truck, or SUV that you want as pleasantly as possible. No pressure. Awesome salesman. I will buy my next vehicle from AutoNation Chevrolet. More