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AutoNation Chevrolet Laurel

Laurel, MD

Overview
Reviews
Vehicles
4.5
378 Reviews
AutoNation Chevrolet Laurel carries an extensive selection of new and pre-owned cars, trucks, vans, crossovers and SUVs in LAUREL. No matter what vehicle you might have in mind, we’ve got the perfect fit for you. If you’re looking to lease your next Chevrolet, at AutoNation Chevrolet Laurel, we have competitive lease specials on new Chevrolet vehicles. AutoNation Chevrolet Laurel also has an extensive collection of quality pre-owned and certified vehicles at affordable prices. We look forward to seeing you soon.
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500 Washington Blvd

Laurel, MD

20707

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Showing 378 reviews

April 01, 2022

My salesman, John Bauer was simply amazing! Kudos to the whole Autonation Team! Thank you More

by Kfrank33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John B, Travis
Report | Print
Apr 05, 2022 -

AutoNation Chevrolet Laurel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 31, 2022

Dealership is not bad, service writer sometimes seems clueless. Like most places always lie to try and sell you filters More

by TC20111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unkown
Report | Print
Apr 05, 2022 -

AutoNation Chevrolet Laurel responded

Hi, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (240) 339-3932 to discuss what we can do to help.

March 31, 2022

Service Advisor Oscar Diaz was outstanding! He explained everything very well. I look forward to working with him again. More

by vangemerend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz
Report | Print
Apr 05, 2022 -

AutoNation Chevrolet Laurel responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

March 28, 2022

Great customer service this time. Service Consultant was really concerned with my issues and when they didn't find what causing the issue with my car he told me to take picture of wha More

by vmmoore74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember now
Report | Print
Apr 01, 2022 -

AutoNation Chevrolet Laurel responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 28, 2022

Service desk department seemed unorganized and grossly understaffed. I was allowed to set up an appointment online, that could not be done once I arrived because of a lack of parts and the time before More

by oarogers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
Apr 02, 2022 -

AutoNation Chevrolet Laurel responded

Hi, thank you for taking the time to share your feedback with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (240) 339-3932 so we can work towards a resolution.

March 24, 2022

I am always pleased with the service that I receive when my vehicle is serviced at the Laurel Service Center. The Service Center Staff is friendly and helpful. I am, without exception, pleased with the ser More

by ReynoldsGroup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz, Tony P.
Report | Print
Mar 28, 2022 -

AutoNation Chevrolet Laurel responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 21, 2022

prompt service friendly customer service when they perform my maintenance it's always complete and i have no complaints. More

by mary.gumbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Diaz
Report | Print
Mar 25, 2022 -

AutoNation Chevrolet Laurel responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 19, 2022

The entire experience was AMAZING . The older gentleman that helped really understood what I was looking for and made it a great process More

by Deceys24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Mar 23, 2022 -

AutoNation Chevrolet Laurel responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 16, 2022

They perform my service maintenance; I am alway satisfied! Always friendly and helpful customer service! More

by Teri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Butcher
Report | Print
Mar 20, 2022 -

AutoNation Chevrolet Laurel responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Laurel. Please don't hesitate to reach out if there's anything additional we can do for you.

March 16, 2022

Prompt handling of issue being experienced. Constant communication. Service Advisor delivered as promised. Have always been 100% satisfied More

by Ggalante1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz
Report | Print
Mar 20, 2022 -

AutoNation Chevrolet Laurel responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Chevrolet Laurel. Please don't hesitate to reach out if there's anything additional we can do for you.

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