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AutoNation Chevrolet Laurel
Laurel, MD
378 Reviews
AutoNation Chevrolet Laurel is your local source for all things Chevrolet in the Greater Baltimore area. Located in Laurel, our dealership serves residents from Baltimore, Columbia, and even Washington, too. From the latest new Chevrolet vehicles for sale, to our extensive used inventory, AutoNation Chevrolet Laurel has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 378 reviews
June 23, 2022
I recently had my 2013 Chevy Volt serviced. The service has greatly improved. They have a new texting system, where I can just text my service advisor rather than wait for him to pick up the ph The service has greatly improved. They have a new texting system, where I can just text my service advisor rather than wait for him to pick up the phone, which is the past was sometimes never. Scott was very responsive to my texts and texted me when my car was done. In the past, I sometimes had to call, because no one told me that my car was ready. I also liked that he knew what Chevy points were. In the past I would bring in my $20 off vouchers and no one knew what they were. I appreciated that he could log into the system and use any points I had towards the service cost. More
by kristinebarb
Employees Worked With
Scott Coffman
June 22, 2022
Not consistent or reliable. Several disappointed visits with no results. Either shop techs not available or just can't get the work complete in a timely fashion. Several disappointed visits with no results. Either shop techs not available or just can't get the work complete in a timely fashion. More
by glovedag
Employees Worked With
Scott
June 20, 2022
I always have a pretty pleasant time whenever I have to bring my vehicle for service. The check in is rather quick and I'm typically given an estimate of my wait time. I like how I am told about the pro bring my vehicle for service. The check in is rather quick and I'm typically given an estimate of my wait time. I like how I am told about the progress of my vehicle, and I get to leave in a reasonable time More
by Valorie G
Employees Worked With
Unknown
June 16, 2022
I found the car I was looking for with less than 7,000 miles. I saw a similar vehicle at a showroom in 2021. I fell in love with it, but it was overpriced. AutoNation had this car at a good price. Car w miles. I saw a similar vehicle at a showroom in 2021. I fell in love with it, but it was overpriced. AutoNation had this car at a good price. Car was immaculate. It was a quick process about 2 hrs tops. They owe me a extra remote. Will they deliver? Let’s see. My sales guy was very nice, honest , and a pleasure to deal with. 5 stars for Shambhu. More
by RetiredandTired
Employees Worked With
Shambhu Pathak
June 10, 2022
Oscar in the service department is an experienced, friendly, part of the AutoNation Laurel team. Thank you Oscar for getting my 2011 Malibu road worthy again. friendly, part of the AutoNation Laurel team. Thank you Oscar for getting my 2011 Malibu road worthy again. More
by sobrien5126
Employees Worked With
Oscar
