AutoNation Chevrolet Laurel

The service is somewhat ok. I’ve been using this dealership for somewhere near sixteen or seventeen years. I’m still looking for some of the services to get better . I have a p I’ve been using this dealership for somewhere near sixteen or seventeen years. I’m still looking for some of the services to get better . I have a problem that constantly continues to be a annoying issue (the tire monitoring system). It would be nice to have the problem corrected. More

Great customer service… Decent wait time . . Clean environment.. Great communication.. Good staff! .. Will continue to return.. . Clean environment.. Great communication.. Good staff! .. Will continue to return.. More

Work has done good and appreciate the service I got done and will recommend to others and will recommend to others More

Great service and knowledgeable technicians. The service I needed was complicated, but they diagnosed and made their referral within 24 hours. The service I needed was complicated, but they diagnosed and made their referral within 24 hours. More

Had my car from July 15 to July 28 and Sid it was my battery. Never Diagnose my car so I could never get a rental car I had to pay for it. Then they said it was my battery. But now my car still broke do battery. Never Diagnose my car so I could never get a rental car I had to pay for it. Then they said it was my battery. But now my car still broke down because the battery is at 3 percent and not cracking. Went to automation August 2 and Moses said he couldn’t give me another battery and I have a warranty. He said they don’t know what draining my battery. He told me to come back Aug 8 and I said I news my car fixed. Asked did they have a loaner and he said No, then I said give my a new battery so I can go to work. I never got a new battery and I’m waiting for GEICO to come jump my car for the 5 time. I still have a warranty on my car that I purchased from Autonation in 2018 with one mile. Now, I can’t get my car fixed because the people at Buick service can’t fix it or diagnose it. Please help!!!!! More

Loved it! ! Farid was the best, he went over and above to make sure I was happy with my purchase! ! Farid was the best, he went over and above to make sure I was happy with my purchase! More

Fixed my transmission when I broke down on my way for vacation. Saved the day vacation. Saved the day More

Top tier customer service. The staff goes above and beyond to ensure the customer understands what’s being done to their vehicle. They don’t leave the customer in limbo while t The staff goes above and beyond to ensure the customer understands what’s being done to their vehicle. They don’t leave the customer in limbo while they wait. The staff keeps customers updated during the service visit. More

Scott did a tremendous job despite workforce shortages due to COVID-19. Very appreciative of the team’s service due to COVID-19. Very appreciative of the team’s service More

Darryl Reid was incredible throughout the entire process and made our decision and buying experience one of the easiest, least complicated, and most enjoyable ever!!!! AutoNation is by far the best dealersh and made our decision and buying experience one of the easiest, least complicated, and most enjoyable ever!!!! AutoNation is by far the best dealership in the area and team members like Darryl are the reason why!!! More