AutoNation Chevrolet Laurel

Service to vehicle was performed in a timely manner as was informed by Service Rep. Oscar Diaz. Thanks for keeping me informed for service to my vehicle. was informed by Service Rep. Oscar Diaz. Thanks for keeping me informed for service to my vehicle. More

The service department is hands down the best . Always have a great experience, Kristina was great through my entire process. Always have a great experience, Kristina was great through my entire process. More

Oscar was communicative, clear and helpful. I could tell by how my vehicle performed afterwards that maintenance was much needed. I could tell by how my vehicle performed afterwards that maintenance was much needed. More

Take forever…. and the service agent either has a hearing problem or an attitude problem. and the service agent either has a hearing problem or an attitude problem. More

Some one left my oil cap off when I went for and oil change at Auto Nations change at Auto Nations More

After purchasing the vehicle, I reached out numerous times to see when / if my permanent plates had come in before my temporary plates had expired, but I was only told “they haven’t come in yet.” The da times to see when / if my permanent plates had come in before my temporary plates had expired, but I was only told “they haven’t come in yet.” The day after they expired, I was told they should be in the following day. I drove to the dealership the next day to be told they weren’t in, and then I was told “oh you should receive a check in the mail. There was a violation and we couldn’t get the registration.” No one had told me that in the 60 days I had the temporary plates. I contacted the MVA who stated the Maryland state inspection had never been sent to them. I called the dealership multiple times over the series of a week to see if they had the Maryland state inspection, and was either kept on hold, sent to voicemail, or transferred between people who never answered my question. No one called back to answer a simple question and I still yet not received a check for the registration, despite bringing the receipts to the dealership who made copies and promised to get back to me. It’s been almost 4 months now. Horrible communication. Don’t waste your time or money here. More

Charles Estelle and his team member, Oscar Diaz did an Awesome job. Great communication and expedient work. I appreciate all of their help! Awesome job. Great communication and expedient work. I appreciate all of their help! More

This was the first time I took my car to AutoNation Chevrolet Laurel. My service advisor, Kristina Davis, was excellent. She kept me updated on my vehicle status, by text and when necessary we spoke on Chevrolet Laurel. My service advisor, Kristina Davis, was excellent. She kept me updated on my vehicle status, by text and when necessary we spoke on the telephone. The work on my car took time to complete, but I am satisfied with the outcome. I'll return for additional service at this location. More

This was the first time I took my car to AutoNation Chevrolet Laurel. My service advisor, Scott, was excellent. He kept me updated on my vehicle status, by text and when necessary we spoke on the tele Chevrolet Laurel. My service advisor, Scott, was excellent. He kept me updated on my vehicle status, by text and when necessary we spoke on the telephone. The work on my car took time to complete, but I am satisfied with the outcome. I'll return for additional service at this location. More

A good place to buy a car. Very friendly and helpful. Watch the finance people tho. They take forever because of all the bs they try to add on. They like to get people to focus Very friendly and helpful. Watch the finance people tho. They take forever because of all the bs they try to add on. They like to get people to focus on the monthly payments and not the total amount. More