AutoNation Chevrolet Laurel

Everybody seems so great! .. until u sign!..then nobody really cares about u.. no need to leave a message if u call and nobody's answers.. because nobody's calling u back.. u w .. until u sign!..then nobody really cares about u.. no need to leave a message if u call and nobody's answers.. because nobody's calling u back.. u will have to make the drive to get someone.. the van I bought wouldn't drive over 70 when I first bought it.. the manager stated "y would u need to drive over 70".. really??.. I took it to another dealer and the first thing they said was the computer wasn't reading anything.. Auto Nation stated the other dealer plugged it in the wrong port🙄..after back and forth with Auto Nation and the van sitting with nobody working on it for weeks because they claim they couldn't figure it out ..I asked for my money back.. now magically they figured it out..the computer was broken/trash.. Y was this not caught during the so called inspection? I was promised they would pay my first car payment to compensate for my bad experience.. its been over a year!..and I still haven't received it after many calls and text.. also the muffler fell off a few months after I bought it due to rust..again how was this not caught during the so called inspection?..and it still has a power loss issue.. More

I have been servicing my vehicles here since 2013. I have been assisted by a number of service personnel. All have been very attentive to my needs. Depending on the problem, I am out within a coupl I have been assisted by a number of service personnel. All have been very attentive to my needs. Depending on the problem, I am out within a couple of hours. More

I lick going there Oscar Diaz take time with me and aways there to help me he understands my needs and makes such my car is care fore there to help me he understands my needs and makes such my car is care fore More

Terrible service! My vehicle sat in the parking lot and wasn't looked at for almost two weeks. I got a Tow service to pick up my vehicle, and it was taken to another My vehicle sat in the parking lot and wasn't looked at for almost two weeks. I got a Tow service to pick up my vehicle, and it was taken to another dealership service to be looked at. I will never come to AutoNation again. More

My car is not fixed and they just won't call me back to resolve. This is a management issue that needs to be resolved. resolve. This is a management issue that needs to be resolved. More

Purchased 5 cars from Fox/Autonation. Excellent customer service. Been a customer since 1993. Look forward more purchases from you all. Excellent customer service. Been a customer since 1993. Look forward more purchases from you all. More

Very professional and accommodating. Great customer service and the following up with me by calling me Great customer service and the following up with me by calling me More

My moto is to praise in public and criticize in private. This one I can't keep to myself. Lack of communication all the way around, don't deliver in a timely manner, too many apologies, but do take respon This one I can't keep to myself. Lack of communication all the way around, don't deliver in a timely manner, too many apologies, but do take responsibility which is important when a customer is inconvenienced for more than 22 days and some of that without transportation. I was informed that the car was ready for pick up (excited!!!!). Then while the vehicle was in their possession I get the car back and there was body damage which again yet another horrible experience!!! I can go on but I will park it here in hopes that a valuable lesson was learned by each party. In the spirit of keeping it real we al have to do better. More

The service was scheduled reasonably quickly. Better yet, as busy as the dealership is, it was completed in one day. Christina was professional and friendly her communication was right on. Better yet, as busy as the dealership is, it was completed in one day. Christina was professional and friendly her communication was right on. More

I really love their service. They kept to time and words. Only that I have not still received my balance of $500, which I know will be sulted out soon. Thanks Auto Nation. Am lov They kept to time and words. Only that I have not still received my balance of $500, which I know will be sulted out soon. Thanks Auto Nation. Am loving my car more every other day. !! More