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AutoNation Chevrolet Laurel

Laurel, MD

4.5
378 Reviews
AutoNation Chevrolet Laurel carries an extensive selection of new and pre-owned cars, trucks, vans, crossovers and SUVs in LAUREL. No matter what vehicle you might have in mind, we’ve got the perfect fit for you. If you’re looking to lease your next Chevrolet, at AutoNation Chevrolet Laurel, we have competitive lease specials on new Chevrolet vehicles. AutoNation Chevrolet Laurel also has an extensive collection of quality pre-owned and certified vehicles at affordable prices. We look forward to seeing you soon.
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500 Washington Blvd

Laurel, MD

20707

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Showing 378 reviews

October 16, 2024

I had a wonderful experience with this dealership. I always does. Everybody was wonderful made me feel comfortable. More

by cynthiaalford46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Reid
Oct 19, 2024 -

AutoNation Chevrolet Laurel responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2024

Horrible to work with. Does not honor prices. Would never recommend to anyone ever in my life. More

by Xavier Chizmar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daryl (Sales), Jacob (Finance)
Oct 06, 2024 -

AutoNation Chevrolet Laurel responded

Hi Xavier, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (240) 339-3932. We'd appreciate the chance to make your experience a positive one.

August 31, 2024

What they do to customers should be illegal. Keep your wallet in your pocket and go to another dealership. YOU WERE WARNED!! More

by Autonation Hater
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Craig Kutchey
Sep 05, 2024 -

AutoNation Chevrolet Laurel responded

Hi, we strive for 100% satisfaction, and we regret to find out that this was not the case. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (240) 339-3932 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Sep 05, 2024 -

Autonation Hater responded

What a joke!!! A stock response to the dealerships hidden mark-ups, like double charging freight, dealer add-ons that "can't be removed" etc. The dealership has polcies in place that create an imagined discount that adds back all the discounts they pretend to give. As I said "go to another dealership. YOU WERE WARNED!!"

June 05, 2024

Had a good experience and Robert Dawson was very helpful. and made the buying procedure painless. More

by linda.ricketts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ROBERT DAWSON
Jun 07, 2024 -

AutoNation Chevrolet Laurel responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

May 13, 2024

I was promised my truck on 05/10/2024 I received a call and was told they couldn’t complete the job because they needed a special tool….. I work at a dealership and have experience in the automotive field More

by Joejsmooth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaylyn
May 16, 2024 -

AutoNation Chevrolet Laurel responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

May 16, 2024 -

Joejsmooth responded

As of today 5/16/2024 I still haven’t received my vehicle…. This has been the worst experience I have ever encountered….

April 11, 2024

Happy with my purchase and Jose, Chris, and Travis did a wonderful job in assisting me. More

by Kimberly Redd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
Apr 13, 2024 -

AutoNation Chevrolet Laurel responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 29, 2024

Wonderful Dealership! Very helpful and terrific! Would buy from them again! Thanks again! A pleasant experience! Jake made sure I had something to drink. Nice and frie More

by ruthlouise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose and Jake
Mar 30, 2024 -

AutoNation Chevrolet Laurel responded

Hi, we are so happy to read such a great review about AutoNation Chevrolet Laurel! If you need more help, our team is available to talk -- safe travels!

March 22, 2024

I had a very pleasant experience at AutoNation with my sales representative Jerry. He made sure we had water to drink and that we were comfortable, and gave thorough explanations throughout the time spen More

by Susan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Butler
Mar 25, 2024 -

AutoNation Chevrolet Laurel responded

Hi Susan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 14, 2024

Nice and friendly people - dedicated to their service - with the few services since August 2023, they relay their observations to you in a very friendly manner albeit letting you know the importance! More

by akindelepopoola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
all staff on duty
Mar 16, 2024 -

AutoNation Chevrolet Laurel responded

Hi, thank you so much for your positive comments about AutoNation Chevrolet Laurel! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 07, 2024

Great job by all Jerry and the staff provided high level service. Excellent job by the team More

by Themansun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry
Mar 10, 2024 -

AutoNation Chevrolet Laurel responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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