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AutoNation Chevrolet Gulf Freeway - Service Center

Houston, TX

4.7
461 Reviews

461 Reviews of AutoNation Chevrolet Gulf Freeway - Service Center

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May 10, 2023

Service team was super friendly & quick. Everyone I interacted with was in a good mood. My service tech, Jay, was super knowledgeable & let me know what my potential outcomes were. He took g More

by M. McCann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Dekohary
May 14, 2023 -

AutoNation Chevrolet Gulf Freeway responded

We appreciate your positive review about your recent experience with us! Drive safe, and we'll see you on the road.

May 06, 2023

I chose to have my GMC services at Auto Nation Chevrolet rather than at the dealership where it was purchased due to the quality of the service at Auto Nation. . We have worked with Jay Dekohary for a numb More

by Arcadia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Dekohary
May 09, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 06, 2023

Good service department, Always nice friendly and fairly decent time to change my oil. Wish their technicians were actually there at 7 am when you book that drop off time. More

by Supermom3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
May 09, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 06, 2023

i came in for an oil change i was scheduled in at 9:30 and Amir had me in on time and was done quickly. he was a pleasure to More

by donald daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
amir
May 09, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hello Donald, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 02, 2023

Friendly staff, quick service, all around painless experience. Making an appointment helps and would highly recommend doing so More

by Afred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember guys name but he works in the middle
May 05, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chevrolet Gulf Freeway and we hope to be of service again in the future.

May 02, 2023

every time I brought my truck to this dealership, they always give me excellent service never had any issues with the staff More

by Carlos Aparicio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
8724 Andres Crane
May 05, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi Carlos, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 05, 2023 -

Carlos Aparicio responded

Thank you for the good service

May 02, 2023

Poor service . Service advisers can’t follow instructions. Poor customer service by Omar the manager. Was charged for a diagnostic that was done visual. Was told to More

by Dluisuse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar
May 05, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (281) 305-8940 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

May 05, 2023 -

Dluisuse responded

Your general manager can call me. I believe Omar had very poor customer service.

May 01, 2023

After having my tires and wheels stolen, I assumed it was going to take about a week to have everything replaced. AutoNation Chevrolet Gulf Freeway, had everything complete within 36 hours. Everyone I work More

by lawaynemiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name of employee I worked with
May 05, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 01, 2023

This dealer ship is amazing on keeping up with updates. They never left me in the dark about my vehicle and the progress. Real professional and amazing. More

by Josephleija1046
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
May 05, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 28, 2023

The Dealership was very inviting and the service adviser was very courteous knowledgeable helpful and provided excellent service. More

by Robrem54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nauder Bastankhah
May 01, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 01, 2023 -

Robrem54 responded

It was a privilege and pleasure doing business.

May 01, 2023 -

Robrem54 responded

It was a privilege and pleasure doing business.

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