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AutoNation Chevrolet Gulf Freeway - Service Center

Houston, TX

4.7
461 Reviews

461 Reviews of AutoNation Chevrolet Gulf Freeway - Service Center

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February 17, 2022

Repairs were estimated to take 2-3 weeks but took more than 8 weeks due to supply chain issues and technicians out with Covid. The day after the car was picked up, the engine failure light went on so the More

by lsomerville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sylvia
Feb 18, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we take your feedback very seriously and thank you for bringing this to our attention, Lsomerville. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

Feb 18, 2022 -

lsomerville responded

Why would it be my responsibility to forward this, when you can communicate it directly to your corporate team? I'm confused...

February 16, 2022

I was very pleased with the Collision Center work, their communication, and friendliness. That is why I prefer to do business with them. More

by Karenautrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly
Feb 18, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi Karenautrey, we are pleased to hear you had such a positive experience with us. If you have any further questions, please give us a call. We're always happy to help!

February 16, 2022

All good. Oil change ran a bit long but that's ok. Everyone is busy these days. More

by bw6299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan
Feb 18, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

February 15, 2022

Appointment was easy to make and the service was fast. Didn’t have to wait a while or none of that got in and got out More

by Martinhdz3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will
Feb 17, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

February 14, 2022

I arrived a little before my appointment . They took my truck right in for the oil change. I also asked them to check the wiper blade which they did and I did need new ones. So they replace th More

by jesheridon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Feb 17, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello Jesheridon, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 14, 2022

Great service with Service Advisor William Lopez which was professional in his work. Free shuttle service to my home. More

by DPoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Lopez
Feb 17, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 13, 2022

I was very happy with the service I received plus being in contact with the service advisor at all times keeping me informed with the status of my vehicle. Was completed quicker than expected. More

by vasquezm96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William and Jonathan
Feb 15, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

February 11, 2022

Gary my service advisor was nice, funny and honest about what I needed for my vehicle. He didn't try to sell me any service I didn't need. I will return to Autonation for service. More

by adatheteacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Feb 15, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 11, 2022

Great Customer Service. Mr Omar Salgado, is always nice, very proffessional. Keeps you updated on your vehicle while you wait. Love this place More

by Dr2007vw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Salgado
Feb 15, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 10, 2022

Awesome service, always out in a timely manner. Waiting room comfortable. Always a friendly environment each time I go. More

by kutreniag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Feb 12, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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