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AutoNation Chevrolet Gulf Freeway - Service Center

Houston, TX

4.7
461 Reviews

461 Reviews of AutoNation Chevrolet Gulf Freeway - Service Center

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April 30, 2022

I had to take in my Silverado to get the a/c fixed and the transmission checked. William helped me out and was great with the communication. This AutoNation Chevrolet has a excellent team and I highly rec More

by SoniaBlanco24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William
May 03, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you so much for your positive comments about AutoNation Chevrolet Gulf Freeway! We are always more than happy to assist you if anything else comes up. Take care!

April 29, 2022

Great customer service, Great all around ,professional outstanding work awesome people very communicative and very helpful More

by Dgarza41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo
May 03, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 29, 2022

As expected, Autonation is the best, when I need service with my 2016 HD2500 SILVERADO. I trust their ability ro be fair and honest in my needs. More

by Lquinn1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James my service advisor is awesome and has my full respect for his honesty.
May 01, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 29, 2022

They did not take long to check me in and were quick with my oil change. More

by Josecuevas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
May 03, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

April 28, 2022

The service technician was outstanding. Very pleasant and informative during the entire time my vehicle was in service. More

by bbzkhubbard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember employee name but service was on April 23 at 8:00 for Hubbard
May 01, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

April 27, 2022

Was very friendly and took my truck in before appointment time and explain everything they were doing to my truck thank you so much . More

by elliecortez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 29, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 27, 2022

Reliable service. Awesome customer service. Highly recommend for when you know you can trust them in doing the work needed😊 More

by rocy_10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Apr 29, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Gulf Freeway! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 27, 2022

I'm happy with the service I received and I recommend them to you. I was warmly greeted and despite not having an appointment, I was able to drop off my vehicle for an oil and filter change, air filter c More

by John Doyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Crane
Apr 29, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Gulf Freeway! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2022

It took sometime to be greeted, actually acknowledged. Once I was greeted, the person was friendly and really seem like he wanted to be helpful. Overall, the experience was good. More

by sbreland8519c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William
Apr 28, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

April 26, 2022

Dropped off vehicle because power windows are not working, James Dekohary said they could not find anything wrong with the controls. Went to pick up my vehicle and had to show James that the windows More

by IRam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Dekohary
Apr 28, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi Iram, we are deeply disappointed by your experience at AutoNation Chevrolet Gulf Freeway. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8940. We hope to hear from you.

May 02, 2022 -

IRam responded

I spoke to the manager there at Auto Nation Chevrolet Gulf Freeway. He has already contacted me and made things right for me. From now on I will be contacting him directly. Thank you for the reply! Have a blessed safe day!

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