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AutoNation Chevrolet Gulf Freeway - Service Center

Houston, TX

4.7
461 Reviews

461 Reviews of AutoNation Chevrolet Gulf Freeway - Service Center

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June 03, 2022

Service department always keeps me updated on parts, cost & expected finish date of my vehicle. More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nauder Bastankhah
Jun 05, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us, Chuck! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 02, 2022

Jay in service department is a helpful great guy . knows his job he is a great asset to the company More

by tw6985topdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Jun 03, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Gulf Freeway! Please don't hesitate to reach out if there's anything additional we can do for you.

June 01, 2022

The service on my vehicle is great. Able to talk to someone in a timely manner. My service guy Nauder Bastankhah was great with returning calls and guiding me through the entire proces More

by mscharles3400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nader Bastankhah
Jun 01, 2022 -

mscharles3400 responded

Overall, great service

Jun 02, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 01, 2022

Dealer has nothing to offer in sales but our service adviser was great gave me the info I needed. More

by Nenahg11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bernardo Tobias
Jun 02, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (281) 305-8940 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 29, 2022

Exceeded my expectations. This was my routine oil change. I made an appointment so no waiting. More

by randyboeding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Dekohary
May 30, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we're so glad that we were able to go above and beyond your expectations! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 28, 2022

Did a great job on repairing vehicle ac and condensing unit in a short time period. More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amirata
May 30, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

May 27, 2022

Today I received a call from what I think supposed to be my service advisor to tell me that the motor from my electric window is discontinued, it seam strange that a friend of mind founded in 5 minutes and More

by artykados
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo I think
May 29, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 27, 2022

I made an appointment for service and when I arrived at the scheduled time the service advisor was right there and the service was done very quickly and was done correctly and I was very pleased. More

by jeff77089
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Dakhory
May 31, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 26, 2022

Good service, placed my appointment online showed up for my oil change was in and out in no time. More

by Dannyarellano86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anndres Crane
May 28, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 25, 2022

Extended Warrantee : Is wasting The Money My Truck Recently Got DEW Problems And They Avoid The Dealership Warranty : Reason : Fuel Contamination : And The Mechanic : Did Not Provide Any Clear Diagnos More

by posada_contractors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stokoe
May 26, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we are deeply disappointed by your experience at AutoNation Chevrolet Gulf Freeway. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (281) 305-8940 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

May 26, 2022 -

posada_contractors responded

My Tel # It Is 936 522 7032 Send Me a Txt : And We set up Time to talk Regards Ruben Posada

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