AutoNation Chevrolet Gulf Freeway - Service Center
Houston, TX
461 Reviews of AutoNation Chevrolet Gulf Freeway - Service Center
My service advisor Gary was very nice, funny and honest about what I needed for my vehicle. He didn't try to sell me anything I didn't need. Will return. about what I needed for my vehicle. He didn't try to sell me anything I didn't need. Will return. More
It’s not the car sales persons or the parts sales people who are great, and I am not rating. It is the Service Department. I towed in my Chevrolet 2007 Silverado 1500 truck because it didn’t want to fully c who are great, and I am not rating. It is the Service Department. I towed in my Chevrolet 2007 Silverado 1500 truck because it didn’t want to fully crank and start. Before I took it for service, and was told the computer module needed to be replaced and a new battery. $867 later the signal lights, door locks, 4x4 wheel drive engagement, adjustable lights, windshield water pump and other electronic problems occurred. The service department manager which I spoke with, gave me the runaround telling me that I needed another part, a BCM. Told him, I’m not a mechanic, what is that? He explained , I told him why didn’t it come up in the diagnostic check? And why wasn’t one done after an important part of a vehicle is installed to check for any other problems? The service manager was rude and treated me like a fool. Just wanted to make more money. Taking my truck to my local mechanic to verify if it is the BCM. If it is, which only a dealership can reprogram such a device after installment. I will take my truck to another dealership to have it fix. I don’t want to see the faces of the representative and the manager again. More
I have bought my last 2 vehicles in this dealer and I always do the services in this same place, my multiple experiences with them have been simple, pleasant and they always serve me with professionalism always do the services in this same place, my multiple experiences with them have been simple, pleasant and they always serve me with professionalism, honesty and quickly ... he is definitely a dealer that I can personally recommend. More
I have been a customer for this dealer for 4 years. I have my 2nd vehicle from here because of the customer service and how much they take the time and actually try and help the customer instead of jus I have my 2nd vehicle from here because of the customer service and how much they take the time and actually try and help the customer instead of just throwing you in a vehicle they want to get rid of. More