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AutoNation Chevrolet Gulf Freeway - Service Center

Houston, TX

4.6
464 Reviews

464 Reviews of AutoNation Chevrolet Gulf Freeway - Service Center

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November 17, 2022

Gracias a Bernardo Tobias por la buena atención y paciencia. Nos atendió en español y pudimos entender nuestras garantias. Gracias More

by luifer908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernardo Tobias
Nov 22, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2022

Got an appt for next day. Oil change and brakes done. He called and texted me with pix of brakes front and rear. Done in under 3 hrs. More

by lisaginhouston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember
Nov 20, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 16, 2022

Set up an appointment online. Once arrived, was greeted and my information was pulled up immediately. Service writer Nauder reviewed and confirmed issues and inquired if any oth More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nauder Bastankhah
Nov 21, 2022 -

AutoNation Chevrolet Gulf Freeway responded

We are pleased to hear you had such a positive experience with us, Kevin! If you ever need help, just give us a call. Happy motoring!

November 15, 2022

Andres was very kind and professional. He knew what I needed to fix my car and proceeded to get the job done. Everyone is very nice and easy to work with in times of need of car repairs. More

by anderson6096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres, I did not get the name of others but each person was willing to help.
Nov 18, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 14, 2022

I walked in upset about my car. I spoke with Andres and he eased my mind. He was very calm and understanding. He explained that the dealer had no loaner cars but I could get a renta More

by Sylajones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
Nov 17, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 14, 2022

As soon as I arrived at the service department I was greeted by the assistant service manager and he got me with Amir. Amir was very helpful and took me through the process of how my vehicle will be tak More

by ACE90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir
Nov 18, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

November 12, 2022

All of the service providers were very friendly and courteous. I received prompt attention by all. More

by clewis60
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dekohary
Nov 21, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 07, 2022

Customer service was awesome! Mr. Nauder did a great job at breaking down what was going on. The warranty department did nothing to help, but Mr. Nauder made sure I understand wha More

by iasalazar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nauder
Nov 15, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 07, 2022

Very friendly and the service rep work well with me, took his time to explain the details of my diagnosis. More

by mysampson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadther
Nov 15, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 03, 2022

WHEN A NEW TRUCK BREAKS DOWN YOU SHOULD HAVE A LOANER CAR FOR THEM. THIS IS THE 2ND TIME THE TRUCK BEEN IN THEIR FOR AT LEASE 3DAYS ARE MORE AND NO LOANER CAR AVAILABLE More

by mikekelley1321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Nov 11, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we are deeply disappointed by your experience at AutoNation Chevrolet Gulf Freeway. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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