AutoNation Chevrolet Gulf Freeway - Service Center
Houston, TX
461 Reviews of AutoNation Chevrolet Gulf Freeway - Service Center
Customer service was terrible I stood in there for 15 minutes before someone would help me out. An other customer got tired of waiting and left. The staff need some training on customer service I felt th minutes before someone would help me out. An other customer got tired of waiting and left. The staff need some training on customer service I felt that all the employees were trying to do other things instead of taking care of me. More
Auto Nation Chevrolet Gulf Freeway Service department James Seamans has always been awesome help with his crew in the service department. I always get my vehicle back in great shape! James Seamans has always been awesome help with his crew in the service department. I always get my vehicle back in great shape! More
Got an appt for next day. Oil change and brakes done. He called and texted me with pix of brakes front and rear. Done in under 3 hrs. Oil change and brakes done. He called and texted me with pix of brakes front and rear. Done in under 3 hrs. More
Set up an appointment online. Once arrived, was greeted and my information was pulled up immediately. Service writer Nauder reviewed and confirmed issues and inquired if any oth Once arrived, was greeted and my information was pulled up immediately. Service writer Nauder reviewed and confirmed issues and inquired if any other problems or issues needed to be added. Once ticket complete, was advised on the estimated time for completion and would call to update as process is being completed. Received an updated timely call and was completed the same day within the estimated time. When I arrived to pick up my vehicle, there was no wait time and Nauder walked out to my vehicle to advise all that was done and explained, in detail a few operating functions. Nothing but positive to save about the service writer More