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AutoNation Chevrolet Gulf Freeway - Service Center

Houston, TX

4.6
464 Reviews

464 Reviews of AutoNation Chevrolet Gulf Freeway - Service Center

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December 05, 2022

Very busy, but was very quick. Gave explanation of what was going on with vehicle. Appreciate Amir’s professionalism! More

by jkeller1841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir
Report | Print
Dec 07, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Dec 07, 2022 -

jkeller1841 responded

Sure hope I win the gas card, whew gas is expensive

December 04, 2022

Great people here at AutoNation on Gulf Freeway, South. Service Department was courteous and very fast. More

by Leola Whitton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Seamans
Report | Print
Dec 05, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi Leola, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Dec 06, 2022 -

Leola Whitton responded

Your Service Department is outstanding. I have never seen a more efficient operation in my years of having my Automobiles and Trucks serviced before. They seem very focused on customer service and respect of customers. That means a lot to me. Oh and the service to our truck was great as well.

November 30, 2022

James the manager of the service department, and his employees treat me like I'm one of the family. Thanks guys More

by pauljahos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Dec 01, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 29, 2022

Took my car in for first scheduled maintenance yesterday and had a great experience. Gary was very helpful. More

by bahampton222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Report | Print
Nov 30, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 29, 2022

My truck was done when they said would be done. I had no problems with their service or appointment. More

by mike974448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dekohary
Report | Print
Nov 30, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 28, 2022

Customer service was terrible I stood in there for 15 minutes before someone would help me out. An other customer got tired of waiting and left. The staff need some training on customer service I felt th More

by Joe Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Report | Print
Nov 29, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello Joe, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8940 to discuss what we can do to help.

Nov 29, 2022 -

Joe Torres responded

Feel free to contact me anytime 832-455-9576

November 21, 2022

Very good personal assistance they answer all my questions and explain it very good I’m so happy for the service More

by Maria Huerta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Report | Print
Nov 23, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi Maria, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 21, 2022

Friendly service, they made me feel welcome while I waited for my oil change on a rainy day. More

by garza67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lopez
Report | Print
Nov 23, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 21, 2022

Auto Nation Chevrolet Gulf Freeway Service department James Seamans has always been awesome help with his crew in the service department. I always get my vehicle back in great shape! More

by IRam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan, Gary and James
Report | Print
Nov 23, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi Iram, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 19, 2022

Bernie is the guy to go to. He has great customer service and makes your visit easier. Totally Recommend as an advisor. More

by IC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernie
Report | Print
Nov 22, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chevrolet Gulf Freeway and we hope to be of service again in the future.

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