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AutoNation Chevrolet Gulf Freeway - Service Center

Houston, TX

4.6
464 Reviews

464 Reviews of AutoNation Chevrolet Gulf Freeway - Service Center

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May 01, 2023

This dealer ship is amazing on keeping up with updates. They never left me in the dark about my vehicle and the progress. Real professional and amazing. More

by Josephleija1046
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
May 05, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 01, 2023

After having my tires and wheels stolen, I assumed it was going to take about a week to have everything replaced. AutoNation Chevrolet Gulf Freeway, had everything complete within 36 hours. Everyone I work More

by lawaynemiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name of employee I worked with
May 05, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 28, 2023

The Dealership was very inviting and the service adviser was very courteous knowledgeable helpful and provided excellent service. More

by Robrem54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nauder Bastankhah
May 01, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 01, 2023 -

Robrem54 responded

It was a privilege and pleasure doing business.

May 01, 2023 -

Robrem54 responded

It was a privilege and pleasure doing business.

April 24, 2023

First oil change on 2023 Tahoe. Jay always does an excellent job. Appointment was scheduled so no wait time. More

by randyboeding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Dekohary
Apr 27, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

April 20, 2023

Service advisors and service team are very efficient and yet personable. Great service experience. Thank you Jay D! More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Dekohary
Apr 27, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi Bob, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

April 15, 2023

Called and pre-scheduled my service. Work. Easy process, got two follow-up email confirmations. Brought my Equinox in for the work. Work completed in the time window specified by the ser More

by Jack M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Apr 21, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hello Jack, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 15, 2023

Excellent service department in all ways. Never have to return from servicing issues. Price is reasonable considering today’s labor and material cost. Been using AN-GF for many years; neve More

by Service Rater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Rogers - Service Writer
Apr 26, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope you have a great day!

April 15, 2023

Great service very attentive staff work was completed accurately and in a very timely matter More

by Erinbaby1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall
Apr 26, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hello, we are pleased to hear you had such a positive experience with us, Drive safe, and we'll see you on the road.

April 13, 2023

Will Lopez was really friendly, they took care of my oil change and it only took less than an hour. More

by Zapata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Lopez
Apr 21, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 05, 2023

Nauder is always so helpful and nice, overall the staff is great and provides great customer service. More

by tvenecia1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nauder Bastankhah
Apr 07, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Gulf Freeway! Don't hesitate to call us if you ever need anything. Be safe on the road!

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