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AutoNation Chevrolet Gulf Freeway

Houston, TX

4.7
804 Reviews

13800 Gulf Freeway

Houston, TX

77034

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Showing 804 reviews

August 29, 2023

Chevy makes a good product but my experience with his dealership and the service department have not been good don’t expect the service department to pick up the phone ever. I did buy a brand new truck I More

by Steven062571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
Sep 03, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hello, we are deeply disappointed by your experience at AutoNation Chevrolet Gulf Freeway. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8940. We hope to hear from you.

August 25, 2023

I came in on an air bag recall and left with my air bag light on More

by kennethgatlin580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mauser Bastankhah
Aug 30, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (281) 305-8940 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

August 24, 2023

Very disappointed with the service department worst dealership i have taken my gm vehicle too will not returned here for any service. They have the worst customer service and will not answer the phone. More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bernardo
Aug 29, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hello, Thank you very much for sharing these comments, If you would be willing to give us another chance in the future, please reach out to our General Manager at (281) 305-8940. We would appreciate the chance to turn your experience around.

August 18, 2023

Very unprofessional dishonest very disrespectful crooked wanting a customer to lie is bad business I’m still in disbelief More

by selflove6767
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manny and finance team
Aug 28, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we are deeply disappointed by your experience at AutoNation Chevrolet Gulf Freeway. If you'd like, please contact our General Manager at (281) 305-8940. We'd appreciate the chance to make your experience a positive one.

August 17, 2023

Upfront information, friendly staff, straight forward experience purchasing a Silverado 1500 truck. Worked with me to get the deal I wanted, which included a trade in. More

by Jerry A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Cheek
Aug 25, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi Jerry, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 15, 2023

Had the right truck with Great pricing, quick paperwork, in and out within 30 minutes. 5 stars More

by jgenriquez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Bahena
Aug 24, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

August 11, 2023

Good customer service. My sales rep was very helpful. Custom ordered a new Colorado and it was delivered pretty quick. More

by Nd_1083
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis
Aug 15, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 10, 2023

We have been doing business with Autonation Chevrolet for over 10 years. We love the personal relationship we have with our Service Department Rep Andres Crane. William Lopez in service was nice and inform More

by martinrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Crane; William Lopez
Aug 14, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 03, 2023

Everyone was polite. Building was nice and clean organized. Service was great and quick If I had to go back I would. More

by Tiffany Nelams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Aug 07, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Tiffany, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

July 31, 2023

Harvin was so nice and a wonderful friendly sales person. He was honest and will answer all your questions you have. More

by 2024 Trax
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harvin
Aug 04, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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