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AutoNation Chevrolet Gulf Freeway

Houston, TX

4.7
818 Reviews

13800 Gulf Freeway

Houston, TX

77034

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Showing 818 reviews

February 18, 2022

Service staff very informative and friendly. It appears that there is low turnover as I see familiar faces each visit More

by Ptp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wii
Feb 21, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

February 18, 2022

The dealership is top notch. The people are friendly moreover knowledgeable, prompt and courteous. The craftsmanship of the mechanics has never let me down. Been going there for More

by trjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo
Feb 20, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you so much for your positive comments about AutoNation Chevrolet Gulf Freeway! We are always more than happy to assist you if anything else comes up. Take care!

February 18, 2022

They keep you posted every step of the way. I asked a million questions and they are so nice and patient. I would go back for my next car. Their Service center is awesome and the people there More

by Muna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan, amirata
Feb 20, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi Muna, we are so happy to read such a great review about AutoNation Chevrolet Gulf Freeway! We are always more than happy to assist you if anything else comes up. Take care!

February 18, 2022

Great service, very fast and attentive, employees were really helpful, my go to location for service More

by rogeliocarrasco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernardo
Feb 21, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

February 17, 2022

Even though it was a long drive for me to get to the dealership the team took care of my needs. I left with my truck and wasn’t disappointed during the process. More

by Steve82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Hernandez
Feb 18, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 17, 2022

Repairs were estimated to take 2-3 weeks but took more than 8 weeks due to supply chain issues and technicians out with Covid. The day after the car was picked up, the engine failure light went on so the More

by lsomerville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sylvia
Feb 18, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we take your feedback very seriously and thank you for bringing this to our attention, Lsomerville. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

Feb 18, 2022 -

lsomerville responded

Why would it be my responsibility to forward this, when you can communicate it directly to your corporate team? I'm confused...

February 17, 2022

Every time I go i get great service. They are always so quick and timely with my vehicle maintenance. More

by crystali26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo
February 17, 2022

Great customer service and quick to respond to any questions I had in regards to my vehicle! More

by Jas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Brinson
Feb 18, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi Jas, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 17, 2022

My salesperson Wally was great, my only issue is my deal was a cash deal and we waited entirely too long to sign documentation. This has to be something the dealership works on. More

by Jaiden 3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally,Estrella
Feb 18, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi Jaiden, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 16, 2022

I was very pleased with the Collision Center work, their communication, and friendliness. That is why I prefer to do business with them. More

by Karenautrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly
Feb 18, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi Karenautrey, we are pleased to hear you had such a positive experience with us. If you have any further questions, please give us a call. We're always happy to help!

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