AutoNation Chevrolet Gulf Freeway
Houston, TX
Filter Reviews by Keyword
By Type
Showing 818 reviews
William did a great job on taking care of my vehicle. He was very communicative and was very thorough on the details of the work being performed. He also took the time to send pictures of anything out of He was very communicative and was very thorough on the details of the work being performed. He also took the time to send pictures of anything out of the ordinary. Autonation always had a way for me to get to work and pick me up also. Great customer service!!! More
Both sales and service department have been very efficient and professional. Have had a bad experience in years past it seems like leadership and management have cleaned house. efficient and professional. Have had a bad experience in years past it seems like leadership and management have cleaned house. More
Staff “Andres was very professional and courteous! ! Having to work a 1 hr 1/2 away from home, dealership made very welcoming! I’ll continue having my truck serviced here. ! Having to work a 1 hr 1/2 away from home, dealership made very welcoming! I’ll continue having my truck serviced here. More
Gary is very patient and informative. He didn’t pressure me to buy services. He suggested and informed me when r what my vehicle needed. Services were completed in a timely manner and for He didn’t pressure me to buy services. He suggested and informed me when r what my vehicle needed. Services were completed in a timely manner and for a reasonable price. More
I have visited with this dealer on several occasions and each time I wonder why I come back. This last time was to fix a recall. When I arrived I was not greeted and had to wait a more than reasonable amoun each time I wonder why I come back. This last time was to fix a recall. When I arrived I was not greeted and had to wait a more than reasonable amount of time to get welcomed. As I entered all four reps looked at me, then went back to their task. Not one attempted to help me until I spoke up. More
The dealership itself is good but service part of it was bad this time. My wife took my truck in for service for me because I was at work. When I got home o noticed that my truck was dirty on the inside , t bad this time. My wife took my truck in for service for me because I was at work. When I got home o noticed that my truck was dirty on the inside , the oil life was not reset , and the the next oil change miles was more than the 5k is was supposed to be. Now I gotta call them and make another appointment so they can reset the oil life. Very disappointed and dissatisfied. More