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AutoNation Chevrolet Gulf Freeway

Houston, TX

4.7
818 Reviews

13800 Gulf Freeway

Houston, TX

77034

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Showing 818 reviews

May 25, 2022

Extended Warrantee : Is wasting The Money My Truck Recently Got DEW Problems And They Avoid The Dealership Warranty : Reason : Fuel Contamination : And The Mechanic : Did Not Provide Any Clear Diagnos More

by posada_contractors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stokoe
May 26, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we are deeply disappointed by your experience at AutoNation Chevrolet Gulf Freeway. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (281) 305-8940 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

May 26, 2022 -

posada_contractors responded

My Tel # It Is 936 522 7032 Send Me a Txt : And We set up Time to talk Regards Ruben Posada

May 24, 2022

Jose was the best! He answered all of our questions and made us feel comfortable while looking for the best truck. More

by Dnice M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Silva
May 25, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi Dnice, thank you for your kind review; we are happy to pass along your comments to Jose here at AutoNation Chevrolet Gulf Freeway! If you need more help, our team is available to talk -- safe travels!

May 24, 2022

When I called, Andres was very helpful on the phone. He gave me the number of someone who could give me a jump start. When I arrived, Andres was fast and kept me informed of what was going on. What I th More

by mcculk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres
May 25, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your kind review; we are happy to pass along your comments to Andres here at AutoNation Chevrolet Gulf Freeway! If you need more help, our team is available to talk -- safe travels!

May 24, 2022

Very nice clean dealership everyone was extremely helpful and friendly! My salesman done a excellent job !! I would highly recommend Brent Schoppa More

by Lashworth1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Schoppa
May 25, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

May 24, 2022

I have been going to the gulf freeway location because of Gary’s customer service. He goes beyond to help you. More

by rcharles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Rogers
May 26, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 24, 2022

Clara was misleading and got me to come in to the dealership under false pretenses. More

by kiddos
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
clara madrid
May 26, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (281) 305-8940 -- we hope to hear from you soon.

May 23, 2022

I’m returning customer to Autonation for a reason it’s an outstanding and joyful experience from A to Z let’s start by I was inquiring about pre ordering my 2022 Silverado ZR2 I received a wrong information More

by Ali Muhsin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Wesson , Christian ( finance)
May 24, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 23, 2022

Great Service Employee with great workmanship, however it took a month for the part to come in to repair my truck. More

by cagarza_07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
May 24, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 23, 2022

It was great that my truck was ready on the next day best ever thank you for all your hel. More

by Eacuna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
May 24, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 21, 2022

I am a happy autonation customer the service and sales department good quality work and good customer service thank you. More

by brinkleyfrederick315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
May 23, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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