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AutoNation Chevrolet Gulf Freeway

Houston, TX

4.7
818 Reviews

13800 Gulf Freeway

Houston, TX

77034

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Showing 818 reviews

August 10, 2022

I went in toget an oil change. They were very quick by taking my vehicle back right away. When they checked my tires, they text me a picture of them showing me they were good, More

by Krwhittle01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmir
Aug 13, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 09, 2022

In and out pretty quick good interest rates and they sell at the MSRP, instead of hiking up the price due to availability. More

by Jetpilot_550
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gonzales
Aug 14, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 09, 2022

The Service writer, Gary was very friendly and helpful. They returned my vehicle the same day I took it in. Awesome! More

by Gdlehew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer Gary
Aug 12, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 09, 2022

My service Advisor was not the greatest, I felt like it was all about the money. He did not advise me that he would text my phone when my car was ready. I just happen to go and check on it and he told me More

by randletina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amirata Mirzareza
Aug 14, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi Randletina, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8940 to discuss what we can do to help.

August 08, 2022

we have had thousands of dollars worth of work done at this dealership. the People that work with you are excellent at explaining what is involved in repairs so you can understand you issue and what they More

by jerry.farmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly- body shop and Jay-service dept.
Aug 08, 2022 -

jerry.farmer responded

Us this dealership-they are very-very good. the do what they say they will do and they warranty their work at a fair price. They will go the extra mile because they know how it feels to have to spend hard earned money on repairs to a vehicle they know nothing about other than driving it with out being ripped off. After all, all the employees are in the same situation as there customers are.

August 07, 2022

William was my service associate and his customer service is second to none. He was extremely polite and kept me in the loop throughout the entire process. He made sure that the issue, I had with my truck, More

by lj_c_iii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William
Aug 09, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 05, 2022

Did everything they could to make a deal on trading in my truck and getting another truck. More

by Scottm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny
Aug 05, 2022 -

Scottm responded

I’ve gotten many vehicles from here.

August 03, 2022

So far the experience has been great, don’t have any major issues at this time. Issues have been taken care of through management More

by Ipodmelgoza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl, Smith
Aug 04, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello there! We are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

August 01, 2022

keep up the good work :)) '')) nice day for oil change free waters on a hot day !!!!!! and nice new cars to walk around and look @ while uuuu wait :))) More

by nykyupton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GARY IN SERVICE :))
Aug 03, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

August 01, 2022

Excellent service, good service, they helped me as much as possible. To get my car credit More

by Moreno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Bahena
Aug 03, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us, Moreno! We always strive to provide personable and excellent customer service. Thank you again for the review!

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