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AutoNation Chevrolet Gulf Freeway

Houston, TX

4.7
818 Reviews
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13800 Gulf Freeway

Houston, TX

77034

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Showing 818 reviews

October 19, 2022

Great Service on my vehicle and always excellent customer service for a great price. Clean waiting area with refreshments. More

by cceldrige
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Beltron
Oct 26, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 19, 2022

Excellent sales support from Brent. Fast negotiation and was able to swing an amazing deal. Communication was awesome and no gotchas, last minute changes, or misunderstanding. Deal More

by sjmueller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Schoppa
Oct 24, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 19, 2022

Great sales person, fast service and very patience with me. Made me feel appreciated, willing to do business with me. More

by juliasernar2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gonzalez, Lisa Parasrami
Oct 26, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 18, 2022

They have awesome customer service. The staff were very professional . Thank you so much Mr. Nauder Bastankhah. More

by nsaeidi21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
They have awesome customer service. The staff were very professional . Thank you so much Mr. Nauder Bastankhah.
Oct 24, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

October 17, 2022

They had amazing service . Nice people to work with and they help find what you need . More

by Beatrice vargas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Gonzales
Oct 23, 2022 -

AutoNation Chevrolet Gulf Freeway responded

We are pleased to hear you had such a positive experience with us, Beatrice! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 15, 2022

Very disappointed by the service department, ever since i droppped my vehicle it was nothing but negative amswers, had not even seen it, bought platinum extended warranty for nothing, also was never told tha More

by rgarcia201410
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nauder
Oct 19, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet Gulf Freeway take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (281) 305-8940 -- we hope to hear from you soon.

Oct 24, 2022 -

rgarcia201410 responded

No thank you I just wanted the service dept to do their job check my vehicle, and find whats wrong with the transmission and get it fixed but instead what I got was negative answers, Nauder said oh thats normal he had not even checked it and was already giving his two sense what kind of professional do you have working there. Imoh and also he wanted to charge me 187 dollars just to check it this not the first time i take ot for this issue its not my fault you can not find it, the other times i took it was never charged

October 13, 2022

Jay keeps me in the loop with everything regarding my 21 suburban, and the price is fair with my maintenance service and repair More

by Icotsvc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Oct 18, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 12, 2022

Costumer services representative is very important for any companies you must train your a little more maybe I got a rockie Not a very good experience at your dealership sorry More

by Ingridlopez12@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William lopez
Oct 17, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet Gulf Freeway take our reviews very seriously. If you'd like, please contact our General Manager at (281) 305-8940. We'd appreciate the chance to make your experience a positive one.

October 12, 2022

Been buying cars from these guys for years We are dedicated to Chevrolet cars and trucks. More

by Redfish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Oct 18, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet Gulf Freeway. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!

October 11, 2022

i am a very frequent customer, My service representative make an appoint for me for 8:00 am . they did not start working on my car till 11:00, I was a little disapointed that it took 4 hours for my car to b More

by donaldwdaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jay
Oct 17, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8940. We hope to hear from you.

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