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AutoNation Chevrolet Gulf Freeway

Houston, TX

Overview
Reviews
Vehicles
4.6
825 Reviews
AutoNation Chevrolet Gulf Freeway is the best place for all things Chevrolet in the Greater Houston area, and is one of the largest Chevrolet dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Chevrolet vehicles for sale, to our extensive used inventory, AutoNation Chevrolet Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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13800 Gulf Freeway

Houston, TX

77034

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Showing 825 reviews

December 06, 2022

Mario went above and beyond to take care of us. He handled everything from our trade ins to delivering our vehicles to us. More

by Deedeered
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Quezada
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Dec 09, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

December 06, 2022

Always top notch at the service department Gary Roger's the service rep. Makes you feel like family if anything needs to be addressed about your vehicle he discusses it with you and gets it resolved. Wou More

by Carollovel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Rogers
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Dec 09, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 05, 2022

very friendly people & great service very good customer.service and great job on service department More

by Jesus Delgado Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Rogers
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Dec 07, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 05, 2022

Very busy, but was very quick. Gave explanation of what was going on with vehicle. Appreciate Amir’s professionalism! More

by jkeller1841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir
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Dec 07, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Dec 07, 2022 -

jkeller1841 responded

Sure hope I win the gas card, whew gas is expensive

December 04, 2022

Great people here at AutoNation on Gulf Freeway, South. Service Department was courteous and very fast. More

by Leola Whitton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Seamans
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Dec 05, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi Leola, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Dec 06, 2022 -

Leola Whitton responded

Your Service Department is outstanding. I have never seen a more efficient operation in my years of having my Automobiles and Trucks serviced before. They seem very focused on customer service and respect of customers. That means a lot to me. Oh and the service to our truck was great as well.

November 30, 2022

James the manager of the service department, and his employees treat me like I'm one of the family. Thanks guys More

by pauljahos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Dec 01, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 29, 2022

Took my car in for first scheduled maintenance yesterday and had a great experience. Gary was very helpful. More

by bahampton222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
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Nov 30, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 29, 2022

My truck was done when they said would be done. I had no problems with their service or appointment. More

by mike974448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dekohary
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Nov 30, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 28, 2022

I tried to order a 2022 two-door Chevy pick up short box and Chevrolet couldn’t deliver so we kept trying. Kevin Wesson. He keep trying and kept in contact with me for 9 months to get me my truck. He was ab More

by Mark
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Wesson
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Nov 29, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello Mark, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 28, 2022

Customer service was terrible I stood in there for 15 minutes before someone would help me out. An other customer got tired of waiting and left. The staff need some training on customer service I felt th More

by Joe Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Nov 29, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello Joe, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8940 to discuss what we can do to help.

Nov 29, 2022 -

Joe Torres responded

Feel free to contact me anytime 832-455-9576

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