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AutoNation Chevrolet Gulf Freeway

Houston, TX

4.7
818 Reviews
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13800 Gulf Freeway

Houston, TX

77034

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Showing 818 reviews

November 29, 2022

My truck was done when they said would be done. I had no problems with their service or appointment. More

by mike974448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dekohary
Nov 30, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 28, 2022

I tried to order a 2022 two-door Chevy pick up short box and Chevrolet couldn’t deliver so we kept trying. Kevin Wesson. He keep trying and kept in contact with me for 9 months to get me my truck. He was ab More

by Mark
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Wesson
Nov 29, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello Mark, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 28, 2022

Customer service was terrible I stood in there for 15 minutes before someone would help me out. An other customer got tired of waiting and left. The staff need some training on customer service I felt th More

by Joe Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Nov 29, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello Joe, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8940 to discuss what we can do to help.

Nov 29, 2022 -

Joe Torres responded

Feel free to contact me anytime 832-455-9576

November 24, 2022

Love the customer service he help me get the truck that I needed. Also the manager help me get the lowest interest rate. I really appreciate the help. More

by Sindiavences
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mari Thomas and Christian Castro
Nov 25, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 22, 2022

Be aware of this AutoNation dealership they will sneak extended warranty money in there and you will have to pay for it and then when it comes time to get it back very hard to get your money back will nev More

by Steven062571
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ricardo mclean
Nov 25, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8940 to discuss what we can do to help.

Nov 25, 2022 -

Steven062571 responded

Number you gave is to the dealer.which can not get a hold of anyone.

November 21, 2022

Very good personal assistance they answer all my questions and explain it very good I’m so happy for the service More

by Maria Huerta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Nov 23, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi Maria, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 21, 2022

Friendly service, they made me feel welcome while I waited for my oil change on a rainy day. More

by garza67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lopez
Nov 23, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 21, 2022

Auto Nation Chevrolet Gulf Freeway Service department James Seamans has always been awesome help with his crew in the service department. I always get my vehicle back in great shape! More

by IRam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan, Gary and James
Nov 23, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi Iram, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 19, 2022

Bernie is the guy to go to. He has great customer service and makes your visit easier. Totally Recommend as an advisor. More

by IC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernie
Nov 22, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chevrolet Gulf Freeway and we hope to be of service again in the future.

November 17, 2022

Gracias a Bernardo Tobias por la buena atención y paciencia. Nos atendió en español y pudimos entender nuestras garantias. Gracias More

by luifer908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernardo Tobias
Nov 22, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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