AutoNation Chevrolet Gulf Freeway
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great purchase experience. The team made the process very interactive and interesting. Special thanks to Luis who went over and above to make me buy the vehicle. The team made the process very interactive and interesting. Special thanks to Luis who went over and above to make me buy the vehicle. More
I made an online appointment for my first service, an oil change. When I scheduled via the website I indicated that I would be waiting there at the dealership. It was for 8:30 Saturday morning; they open at change. When I scheduled via the website I indicated that I would be waiting there at the dealership. It was for 8:30 Saturday morning; they open at 8 and I was there by 8:20. When I tried to check in, the service advisor had trouble finding me on the list. Then he just told me where I could wait. This waiting area was in another building. There was no indication that they had over scheduled appointments or how long it would be. I don't expect a 15 minute oil change but certainly not more than 90 minutes. When I finally checked back with the service advisor after 90 minutes he said it would be another 45 minutes. This estimate was accurate. He said that I should have expected it to be 90 minutes or longer. I am most frustrated because I could have dropped off the vehicle if there was some indication on the website that it could be over 2 hours and also because the service advisor didn't mention this when I turned over my key; had he done so, I would have gotten picked up and come back later for it. More