AutoNation Chevrolet Gulf Freeway

Christian and Maurice were very helpful. We are happy with our purchase. This is the second vehicle we have purchased from them We are happy with our purchase. This is the second vehicle we have purchased from them More

En diciembre de 2023 compramos un vehículo en esta ubicación, todos muy amigables durante la gestión de compra, posteriormente descubrimos que el coche tenia desperfectos que estaban dentro de cobertu ubicación, todos muy amigables durante la gestión de compra, posteriormente descubrimos que el coche tenia desperfectos que estaban dentro de cobertura de la garantía que ofrecen, adicionalmente comenzó a ser evidente un intenso mal olor que al comienzo estaba enmascarado con ambientadores, significo cambiar filtros de aire y mucho dinero en limpiezas. Desafortunadamente fue imposible que alguien se hiciese responsable, no respondían el telefono, y nadie nos daba una respuesta concreta. Paso el tiempo de la garantía y no conseguimos que cumplieran con lo acordado. Al momento de la compra nos ofrecieron que en lugar de un descuento nos darían un cheque reembolsando la cantidad correspondiente al descuento, 6 meses mas tarde aun nadie sabe que ha pasado y Brian (el nuevo bully gerente) es un mal educado que responde en forma muy agresiva , seguramente con la intención de intimidar para no atender a los reclamos y evitar dar soluciones reales. NO recomiendo comprar en esta ubicación en absoluto, tanto el gerente como algunos de los empleados son muy amigables antes de comprar, pero una vez que ya tienen tu dinero su actitud es agresiva como quizás mecanismo de defensa para no cumplir con lo que ofrecen, 5 estrellas en malas practicas y deshonestidad a este dealer In December 2023 we bought a vehicle at this location, everyone was very friendly during the purchase process, we later discovered that the car had defects that were covered by the warranty they offer, additionally an intense bad smell began to be evident that at the beginning It was masked with air fresheners, which meant changing air filters and a lot of money on cleaning. Unfortunately it was impossible for anyone to take responsibility, they didn't answer the phone, and no one gave us a concrete answer. The warranty time passed and we couldn't get them to comply with what was agreed. At the time of purchase they offered us that instead of a discount they would give us a check refunding the amount corresponding to the discount, 6 months later still no one knows what has happened and Brian (the new bully manager) is a rude person who responds in a very aggressive manner, probably with the intent to intimidate to avoid taking responsibility or solve any issues. I DO NOT recommend buying at this location at all, both the manager and some of the employees are very friendly before buying, but once they have your money their attitude is aggressive as perhaps a defense mechanism to not comply with what they offer, 5 stars for bad practices and dishonesty to this dealer More

Fast service Excellent professional work and good care. very friendly and professional and responsible staff treatment very friendly and professional and responsible staff treatment More

Muy amables todos me fascina auto nacional José María Silva. Es muy cordial y atento cumplió con mi objetivo 100. Profesional Silva. Es muy cordial y atento cumplió con mi objetivo 100. Profesional More

Worked with Kevin for our purchase for my son‘s truck and he made The process very easy. Would definitely recommend them anyone who’s looking for a vehicle. he made The process very easy. Would definitely recommend them anyone who’s looking for a vehicle. More

Kevin Wesson my salesman was professional courteous and extremely knowledgeable about corvettes and the Z-06 I bought . He kept me informed and up to date on my delivery. I’ve purchased 3 cars in thepast y extremely knowledgeable about corvettes and the Z-06 I bought . He kept me informed and up to date on my delivery. I’ve purchased 3 cars in thepast years and have never been treated as well or informed and shown the operations of the car like Kevin did . He demonstrated and went over all opinions so that I totally understood the cars operation . He will get my business in the future as well as my friends and family. More

On time, very efficient. I was out of there in less than an hour Great customer Service. I think 🤔 it was Israel. I was out of there in less than an hour Great customer Service. I think 🤔 it was Israel. More

Always reliable, always accurate. Lovely people to help you take care of your car. I have been fortunate to find an honest auto shop. Lovely people to help you take care of your car. I have been fortunate to find an honest auto shop. More

Communicated well until I drove off the lot. I drove 5 hours to buy this car, 2 hours into the drive home, the screen in the blazer went out and the moonroof started rattling. I called my salesm I drove 5 hours to buy this car, 2 hours into the drive home, the screen in the blazer went out and the moonroof started rattling. I called my salesman, he ignored me until the next day, then told me to take it to any Chevrolet dealership because it was still under warranty, something I had already figured out about the day before by myself. Made an appointment, found out the moonroof had been tampered with by either the previous owner or the dealership meaning the warranty will not cover it. Tried to contact my salesman, manager, and dealership and have only gotten, “let me get your name and number and we’ll have someone call you back.” Still nothing. I didn’t spend almost $40,000, put money down and drove 10 hours to get crickets when they are faced with an issue they need to be responsible for. I would not recommend this dealership to anyone. More

Muy bueno exelente servicio al cliente. Muy acecibles siempre respondiendo cada una de las dudas . Muy acecibles siempre respondiendo cada una de las dudas . More