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AutoNation Chevrolet Gulf Freeway

Houston, TX

4.7
818 Reviews
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13800 Gulf Freeway

Houston, TX

77034

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Showing 818 reviews

March 19, 2023

Great sales to service! Everybody was helpful and courteous.! Will recommend to family and friends! More

by Grant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harvin and Juan
Mar 21, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 17, 2023

Great experience with the service department. Jonathan took great care of me with my Tahoe and had me in and out quick. More

by TamG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Mar 20, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 16, 2023

The service is always excellent. Have been going there for over 25 years. Dealership of choice More

by tcuri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Dekohary
Mar 20, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 16, 2023

Gary with the service department is awesome! He greets you with a friendly hello and smile. He explains the car service needs and share any discounts, if available. Gary provides updates when y More

by Sharron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Rogers
Mar 20, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi Sharron, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 12, 2023

The sale manager lied to me about a fee that was on fees list. I know dealers do not charge a storage fee for cars on their lot. More

by Cportercx4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Silva
Mar 14, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 10, 2023

Great Job Bernardo! helping assist with getting the radio and screen fixed on my customers 2017 Chevrolet Tahoe. Very professional, Kept me updated, went above and beyon More

by Ryan Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernardo Tobias
Mar 13, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hello Ryan, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 08, 2023

We were very pleased except for the long wait . Also I was not very happy with the multiple checks on my credit . Overall need to make transactions more fluid and faster. More

by Tomas.gonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac, Mr Cox
Mar 12, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8940 to discuss what we can do to help.

March 03, 2023

Staff was polite and service was done in a timely manner. If in the area again I would definitely use them for any auto service again More

by cparfait0690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amirata
Mar 06, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 02, 2023

When in for oil change and tire rotation. Jay the service writer wrote everything up and I was going to go home and come back after it was completed. Jay told me they would have it completed More

by jesheridon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay
Mar 06, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 28, 2023

Great service in a short time. Communication from service team was great. They dropped me off at work in the morning. Would be nice if they offered to pick me up when the service w More

by Claytond3809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
Mar 04, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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