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AutoNation Chevrolet Gulf Freeway

Houston, TX

4.7
818 Reviews
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13800 Gulf Freeway

Houston, TX

77034

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Showing 818 reviews

May 02, 2023

Friendly staff, quick service, all around painless experience. Making an appointment helps and would highly recommend doing so More

by Afred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember guys name but he works in the middle
May 05, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chevrolet Gulf Freeway and we hope to be of service again in the future.

May 02, 2023

Some Service advisors laughing and making inside jokes, not professional. Was not informed that they couldn’t find my wheel look to do the tire rotation, didn’t even tell me when I picked up, so they didn’ More

by Nohemi949
Recommend Dealer
Yes
Employees Worked With
Can’t remember
May 05, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8940. We hope to hear from you.

May 02, 2023

every time I brought my truck to this dealership, they always give me excellent service never had any issues with the staff More

by Carlos Aparicio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
8724 Andres Crane
May 05, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi Carlos, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 05, 2023 -

Carlos Aparicio responded

Thank you for the good service

May 01, 2023

Excellent service Bernardo was great He was great with explaining things I will go back More

by Mgonzarn1721
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernardo
May 04, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 01, 2023

This dealer ship is amazing on keeping up with updates. They never left me in the dark about my vehicle and the progress. Real professional and amazing. More

by Josephleija1046
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
May 05, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 01, 2023

After having my tires and wheels stolen, I assumed it was going to take about a week to have everything replaced. AutoNation Chevrolet Gulf Freeway, had everything complete within 36 hours. Everyone I work More

by lawaynemiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name of employee I worked with
May 05, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 30, 2023

This Autonation dealership was the worse one I’ve ever bought a car from. The day of purchase I encountered a couple minor issues. When I called my sales guy the next day to report it, he promised to acco More

by Mel Dominguez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Valente
May 04, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi Mel, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

April 28, 2023

The Dealership was very inviting and the service adviser was very courteous knowledgeable helpful and provided excellent service. More

by Robrem54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nauder Bastankhah
May 01, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 01, 2023 -

Robrem54 responded

It was a privilege and pleasure doing business.

May 01, 2023 -

Robrem54 responded

It was a privilege and pleasure doing business.

April 25, 2023

Great service and good people, they helped me out to find a car I was looking for More

by Marco.hdz12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna,requejo
Apr 28, 2023 -

AutoNation Chevrolet Gulf Freeway responded

We are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

April 24, 2023

First oil change on 2023 Tahoe. Jay always does an excellent job. Appointment was scheduled so no wait time. More

by randyboeding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Dekohary
Apr 27, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

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