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AutoNation Chevrolet Gulf Freeway

Houston, TX

4.7
818 Reviews
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13800 Gulf Freeway

Houston, TX

77034

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Showing 818 reviews

May 21, 2023

Excelente servicio y representantes me encantó como me trataron gracias por tener representantes así de amables More

by Hernandezesme27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amirata
May 22, 2023 -

AutoNation Chevrolet Gulf Freeway responded

¡Hola, sus comentarios nos mantienen motivados y trabajando duro para todos nuestros huéspedes! Conduce con cuidado y nos vemos en la carretera.

May 20, 2023

Efficient, convenient, friendly, nice clean waiting area, knowledgeable service advisor, a a a a a a More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Rogers
May 22, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you so much for your positive comments about AutoNation Chevrolet Gulf Freeway! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 15, 2023

Exelente trato todo muy bien muy amable contesto todas nuestras dudas ...en el futuro yo si rrecomendaria a alguien More

by Dora Rios
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LUIZ CASTAÑEDA y Mario quesada
May 17, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hola Dora, gracias por tu reseña positiva. Estamos felices de haber sido de servicio para usted. Agradecemos su recomendación de AutoNation Chevrolet Gulf Freeway y esperamos poder servirle nuevamente en el futuro.

May 15, 2023

Referred by Buick to your facility for service. Service writer could not have been more helpful More

by midihopkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not remember. wish I did because he was great
May 17, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 11, 2023

I once again went to get my 2020 Silverado oil & filter change done. I am a repeat customer at AutoNation Chevrolet Gulf Freeway, and will continue to be one due to the great customer service shown by Bern More

by JCampos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernardo Tobias
May 15, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you so much for your positive comments about AutoNation Chevrolet Gulf Freeway! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2023

Service team was super friendly & quick. Everyone I interacted with was in a good mood. My service tech, Jay, was super knowledgeable & let me know what my potential outcomes were. He took g More

by M. McCann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Dekohary
May 14, 2023 -

AutoNation Chevrolet Gulf Freeway responded

We appreciate your positive review about your recent experience with us! Drive safe, and we'll see you on the road.

May 06, 2023

I chose to have my GMC services at Auto Nation Chevrolet rather than at the dealership where it was purchased due to the quality of the service at Auto Nation. . We have worked with Jay Dekohary for a numb More

by Arcadia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Dekohary
May 09, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 06, 2023

Good service department, Always nice friendly and fairly decent time to change my oil. Wish their technicians were actually there at 7 am when you book that drop off time. More

by Supermom3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
May 09, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 06, 2023

i came in for an oil change i was scheduled in at 9:30 and Amir had me in on time and was done quickly. he was a pleasure to More

by donald daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
amir
May 09, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hello Donald, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 02, 2023

Poor service . Service advisers can’t follow instructions. Poor customer service by Omar the manager. Was charged for a diagnostic that was done visual. Was told to More

by Dluisuse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar
May 05, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (281) 305-8940 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

May 05, 2023 -

Dluisuse responded

Your general manager can call me. I believe Omar had very poor customer service.

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