AutoNation Chevrolet Gulf Freeway

It was an ordeal that I hope to never go thru again, and now the air conditioner is acting up First, I was told by the salesman, Brent Shoppe, that the truck was ready to buy, so me and my family drive 40 now the air conditioner is acting up First, I was told by the salesman, Brent Shoppe, that the truck was ready to buy, so me and my family drive 40 miles on a saturday to check it out, with check in hand, only to be told it would not be ready until Wednesday. I was not happy! Wednesday I get a call that it would not be ready until the next day, and again, IM NOT HAPPY!! I finally get the truck that Thursday. I've had the truck about a week now and the air conditioner is acting up and I now suspect that was the delay in the make ready. I suspect this dealer knew there was a problem and tried to correct it, but it still exists. I have no warranty and now wish I'd never looked at this truck!!!!! More

Always great service and friendly buying experience. We bought 2 suburbans and have them serviced there. We bought 2 suburbans and have them serviced there. More

I always take my vehicles there for service. I always contact Benny and he does a great job. Thank you for all your hard work. I always contact Benny and he does a great job. Thank you for all your hard work. More

I go there all the times because it’s close to my house and good service and good service More

They had to replace the radio and they did and when I got it back with no rattle's in dash. then they had to replace the drive seat tracks, that was a great job as well it back with no rattle's in dash. then they had to replace the drive seat tracks, that was a great job as well More

Service Is great. Gary Rogers was very helpful and helpful.. was in and out quickly Gary Rogers was very helpful and helpful.. was in and out quickly More

Someone needs to have a chat with the lady that answers the phone and makes the service appointments. The information she gave me was very inaccurate and left me extremely furious after I drove over an ho the phone and makes the service appointments. The information she gave me was very inaccurate and left me extremely furious after I drove over an hour to get there and drop my truck off for repair. The first employee I delt with was short with me and didn't know how to deal with a furious customer. The manager is definitely a lot better with dealing with angry customers and I was able able to calm down and talk with him. The assistant manager is who was assigned my truck, he wasn't there the day of drop off. He called me a couple of days later to let me know what was happening with my truck. On the day of picking up my truck, the assistant manager was very friendly and professional. I explained to him what happened to me when I dropped my truck off and he said he was going to address it. He agreed that there is miscommunication with the lady answering the phone making the appointments. More

Overall felt I was treated fairly. All were pleasant. The only thing they didn’t ensure the air in the tires was equally filled. All were pleasant. The only thing they didn’t ensure the air in the tires was equally filled. More

Very timely service on my car while I waited. Service representative very nice and and courteous! Service representative very nice and and courteous! More

Had my oil change on my car here and they had great service. I got told an estimate wait and it was accurate, great dealership service. I got told an estimate wait and it was accurate, great dealership More