AutoNation Chevrolet Greenacres - Service Center
Greenacres, FL
651 Reviews of AutoNation Chevrolet Greenacres - Service Center
I will try my very best to keep it simple expressing my overwhelming and amazing experience with automation. His name is Gus Amian, yes I remember his name because he is beyond amazing. I purchased my Che overwhelming and amazing experience with automation. His name is Gus Amian, yes I remember his name because he is beyond amazing. I purchased my Chevy Silverado back in 09/2022 and I have been a customer since then, but NEVER I have gotten such amazing customer service from anyone. As a customer care Manager, myself with DiVosta, I am all about going above and beyond for my homeowners, but never I thought I could find someone who is almost better than me. He was my first point of contact when I first arrived there, and the man-made me feel so special and valued as a customer that I didn't think the word "Thank you" was even enough to express my gratitude. I see Gus handled so many customers with the same courteous, I don't know how he does it. This man must be adding a happy drug to his coffee every day. I was impressed by his engagement two my issue, his knowledge, and above all his customer service. He looks like he was what you can call an "All around genius ". Here we go now: - He took care of me the same day by explaining the process - Call enterprise to ensure to have a rental for me, - Got someone to get me there, - Follow up with me every day, - Called me when my truck was ready. waited for me to drive from Port-St-Lucie to come to get my truck. Help me take care of the rental since it was too late to drop it Godly, it was a long list of amazing customer service one after another. Who is this guy? All I can say is I was a lucky customer to have to work with Gus, please give this man a raise Thank you, Gus Anderson More
Customer service is very poor. They make it seem like you are bothering them by asking questions. Communication is very poor between employees. They make it seem like you are bothering them by asking questions. Communication is very poor between employees. More
When I checked in for my oil change I went to Asile 1. The gentleman named GUS attended to me. He was so wonderful and kind. He took very good care of me above and beyond. He deserves a raise! The gentleman named GUS attended to me. He was so wonderful and kind. He took very good care of me above and beyond. He deserves a raise! More
AutoNation continues to take care of my truck for me almost 4 years after the sale. They know me, my truck and provide the expertise that a diesel requires. I would not take the chance on a mechanic t almost 4 years after the sale. They know me, my truck and provide the expertise that a diesel requires. I would not take the chance on a mechanic that does is not trained properly on my vehicle. More
Year after year Auto Nations Greenacres has always met my service needs with professional friendly technicians and service agent’s. I would highly recommend this dealership for new and used vehicles and for service needs with professional friendly technicians and service agent’s. I would highly recommend this dealership for new and used vehicles and for any service needs. More
wrote review 2 weeks ago and I got response to call GM. I responded and still haven't been contacted or messaged back. What's the sense if no one is going to respond. Terrible service when I went in and no I responded and still haven't been contacted or messaged back. What's the sense if no one is going to respond. Terrible service when I went in and now continued terrible service follow up. dedicate someone to responses that's service and train service people to be more transparent and personable. More
I had my vehicle towed in on a Friday because it would not start. Gus, the service representative took me right away and completed the paperwork for the problem I was having. He checked with the service m not start. Gus, the service representative took me right away and completed the paperwork for the problem I was having. He checked with the service manager about a part he thought maybe needed and they had it in stock. He called me the following day and it was repaired and ready to be picked up. I have used them for previous service work and also body shop work, and I have been satisfied with all the work they have performed. More
Not quite what I expected. Car was there too long. There Was a communication problem. No one seemed to know about the Care Shield coverage. Not sure I want to continue with Car was there too long. There Was a communication problem. No one seemed to know about the Care Shield coverage. Not sure I want to continue with servicing my vehicle there. After 24 years of using this dealer I am a little disappointed. Eventually my car was repaired. I know it was not the fault of my adviser Curtis. More
I love the customer service you receive at this auto nation! Gus is always attentive to my needs. Thank you for the wonderful customer service! nation! Gus is always attentive to my needs. Thank you for the wonderful customer service! More